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  1. Pwillits

    Help How do I engage with customers when I cant get ahold of them!

    1. I agree with Sabrina as well, you really need to dig into those leads and see who/what is performing for you. When I took over my department 5 years ago we had a huge volume of third party leads that after evaluating them were junk. We cut those costs and transferred those lead dollars to...
  2. Pwillits

    Amazon Vehicles

    I wonder what their KPI data will do to drive this home?
  3. Pwillits

    Vinsolutions/DealerOn/Dealer.com or cobalt for website?

    It is kind of funny that you posted this as yesterday I had a sit down with my GM rep and his partner from Dealer Digital. We have recently moved 95% of our website service from Cobalt to VinSolutions and could not be happier! We reduced the mandatory GM site to a nuts and bolts site and are...
  4. Pwillits

    How important are email lead conversions?

    :iagree: Alex, I could not agree more. I have been back with my current dealer for two years now after a stint in the "bigs," and after moving from a high profile, website pounding, in your face dealer back to a smaller hometown group, the one thing our clients tell us is, "That was easy!"...
  5. Pwillits

    Which CRM are you using?

    Is there a quality CRM company out there that does not charge per roof top? I have 3 francises in two locations that are less than half a mile apart. We are all on the same DMS with reyrey (our curent CRM) and every company we talk to bills by roof top.
  6. Pwillits

    share your videos here

    This is great stuff! It is great that we can let our customers know we are human too...(and love having as great time at our job!)