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  1. dvMail

    Passive Aggressive car dealer email made me laugh today.

    Yeah, I am not a sales guy. I am in the industry. More on the manufacture side though. I understand why you guys are upset. I am talking Ill of the process you guys live in. But you must have lived on the other side of negotiations at some point in your life. You must understand the consumer...
  2. dvMail

    Passive Aggressive car dealer email made me laugh today.

    I work hard for my money just like everyone else. This isn't Scion, this isn't Carmax. Prices are there to haggle. They can decide what they want as a cut and I can decide if its the price I want to pay. Its like you guys never been a customer before...
  3. dvMail

    Passive Aggressive car dealer email made me laugh today.

    These cars are not moving, I am not buying one off the showroom floor. What value do they bring to the table beyond typing into the keyboard my specific order? Why should they make thousands off my order? 500 for a few hours work too little? They have nothing to lose but a spot on the truck when...
  4. dvMail

    Passive Aggressive car dealer email made me laugh today.

    A group of guys who obviously never had to buy a car before. sheesh.
  5. dvMail

    Why are Car Shoppers are so Damn Invisible?

    I'm just thinking more along the lines of those exit surveys after the customer has purchased and is anxious to hop in their new ride! Or post sales surveys that get emailed to the customer a few days later. When they are over the sale-honeymoon and ready to get back to real life. But yes...
  6. dvMail

    Why are Car Shoppers are so Damn Invisible?

    Surveys, ugh. If you can't get the answers you need from a customer in 5 questions/2-3 minutes, you are not gonna get truthful answers (IMO).
  7. dvMail

    Will you expand paid search beyond Google?

    Absolutely. I would say I am computer literate, I still have yet to switch my firefox search from yahoo back to google. Too lazy!
  8. dvMail

    Why are Car Shoppers are so Damn Invisible?

    I have, it was one of my first jobs in the real world. Climbed from porter to internet sales manager to consulting for dealers, dealer groups and now manufactures (9 years later) :) I worded the message pretty harsh and while I am not in the trenches anymore, a quick google search "why do car...
  9. dvMail

    Why are Car Shoppers are so Damn Invisible?

    Explain it? Sure. Car salesmen for decades have been annoying the heck out of potential car buyers. To the point the general population has a predetermined opinion of people once they find out they sell cars for a living. I mean, heck, Truecar's whole thing is based on taking the hassle out of...
  10. dvMail

    Support #CalebvsCancer!

    Done. Glad I glanced at Offtopic today!
  11. dvMail

    if pictures sell cars, then why not NEW cars?

    Humans are really good at pattern recognition and a picture is worth 1000 words. So why shoot yourself in the foot twice?
  12. dvMail

    Lead Sources currently looking for a good one

    In my opinion, bounce rate depends on the pages content. Personally, I don't think this is a metric that can be generic for the industry. It might lead to bad changes based on assumptions. People "bounce" all the time. It depends on where in the pathway to purchase they are. One of my clients...
  13. dvMail

    Lead Sources currently looking for a good one

    I guess maybe because I don't just work in the consumer automotive space. Depending on the client, we have adjusted bounce rate to get a better idea of who really is not interested and who got what they wanted from the site. Beyond that...my experience with how content is delivered from car...
  14. dvMail

    Lead Sources currently looking for a good one

    I am surprised to see so many people pointing to bounce rate without asking or looking at the code to see if its been modified from the "standard" (which is 15 seconds iirc)
  15. dvMail

    Interesting dealership promotional give away

    Yeah, no. I wasn't responsible for this piece. We were discussing this on my local car club forum. One of the members got it at a gay pride parade (which is a big deal in Chicago). I just got a kick out of the "Enjoy your ride" statement on a condom wrapper :D
  16. dvMail

    Interesting dealership promotional give away

    What is the oddest thing your dealership (or client) has given away to customers as a promotional item? Here is mine...
  17. dvMail

    Will you expand paid search beyond Google?

    Key word is powered. Yahoo, Siri, Ask so on and so forth are powered by their engine. Not that the searches are from Bing...
  18. dvMail

    cars.com price increase

    Just like that? Doubled without any sort of added incentive or product included? lol
  19. dvMail

    New Mobile Ads Just for Car Dealers?

    I must be missing something because it seems to me like Google is repackaging and branding a product dealers already use.
  20. dvMail

    Will you expand paid search beyond Google?

    My ad sales bing/yahoo rep said the phones have been blowing up. The second you hang up the phone, its already ringing :lol: