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  1. GrantG

    Dealer Think Tank - Chicago (May 15)

    Other than Jeff, Joe, Jerry and Eric who is planning to attend Dealer Think Tank in Chicago?
  2. GrantG

    True Car CEO to speak at JD Power Automotive Roundtable

    Did you guys (and gals) see that Scott Painter is one of the Keynote Speakers at the 2013 JD Power's Automotive Marketing Roundtable? Given all that has gone down in the last 45 days this is big deal. I, for one, am curious how this will go down with thousands of dealerships in Vegas! If...
  3. GrantG

    Data mining and Email Marketing

    So I have been reading the old threads about email marketing providers. It seems that they are all a few years old and I am not sure what the new trends are for dealer managed marketing. Is CC or MailChimp the way to go? I am using a *unnamed* provider to handle my "Thank You" for Sales &...
  4. GrantG

    Help with F&I

    I've been asked to head up our Internet Department and act as second chair finance at our store. Now I've been in dealerships for 10+ years and realized that I've only twice sat through the F&I process. I have the paperwork down and am curious as to the "pitches" you've used to get maximum...
  5. GrantG

    Muller's Woodfield Acura is HIRING

    Muller's Woodfield Acura, Chicagoland's most Award Winning Acura Dealership, has a rare opportunity to join our team. I know it is cliche, but our business is booming and we need help! We are looking for qualified Sales Associates who would like to join our Team. We are in need of at least 2...
  7. GrantG

    Who is going to DD14 in Orlando

    Greetings all, My boss is kicking around sending me to Digital Dealer 14 in Orlando. Having missed NADA I am curious if it would be worth going to Orlando or waiting for Vegas in October. Who else is going?
  8. GrantG

    Monthly Newsletters

    I have a quick question for you guys and gals. My GM and I were talking about our lack of long term follow up. I suggested that we add a process in REYREY to pick up where the ISMs leave off. You know, 60,90,120++++. I also suggested that we look into doing a monthly newsletter that we an...
  9. GrantG

    Question- What "Leads" are included in Reports

    Greetings all- I have a question for you that has generated much debate here at my store. We all have leads that are marked Bad, Duplicate, Disputed, Invalid, etc. For the sake of accurate lead reporting what leads do you include in your monthly report? My GM thinks that ALL leads should be...
  10. GrantG

    I went from stalking to talking on Dealer Refresh!

    Greetings All, I wanted to introduce myself. My name is Grant and I am a former Stalker of the Dealer Refresh Forum. Everyday I ready the posts here to gain a better insight into digital marketing and selling. I have to thank all of you for posting so schmucks like me can learn from you...
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