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  1. M

    Paper Floor Mats

    Does anybody have a good source for quality custom paper floor mats. These would be for service vehicles and new and used on the lot. Our current ones completely fall apart if they get just a little wet. Thanks, Brian
  2. M

    Domain legal question

    Sure. I was just saying I don't think Ford is going to care to much. The name Ford was in the domain we were trying to get and they basically said you are on your own. I don't think they would go after you for using a geo targeted domain, especially if it was for a franchised dealer.
  3. M

    Domain legal question

    I am not sure about the legality Yago, but we had an individual that has a parked domain with a common misspelling of our dealership name with Ford in it. We wanted to register the domain to get the typo direct traffic. I figured Ford would help us with at least a cease and desist letter to the...
  4. M

    Internet Lead Follow-up

    I thought the GM email was a General Motors standard email or something. Thanks for sharing that.
  5. M

    Internet Lead Follow-up

    Thanks Grant! Our internet salesman takes internet generated phone ups. We are a small dealer. Right now we have a little over 40 leads month to date. I may allow him to control the day 2-21 follow up with what he deems necessary. What is a 3 day GM email?
  7. M

    Internet Lead Follow-up

    I would like to get everyone’s opinion on internet lead follow-up. Right now we have one salesman handling our internet leads. I have him on the following schedule for follow-up: Immediate email when the lead comes in with a follow-up call the same day. The first week one email a day with...
  8. M

    Texting for After Hours

    Has anyone had any luck placing a number to text after hours for vehicle information? We looked at a couple of vendors which offer some great services like sending the customer to a mobile details page, but we are a small dealer and trying to save some money. We thought about printing one of...
  9. M

    Google Reviews from Smartphones

    Bueller Bueller...........
  10. M

    Google Reviews from Smartphones

    We are instituting our new review campaign today and we ran into a problem. We are concentrating on Google reviews this month and one of the salesmen asked if it was ok to have the customer leave a review from their smartphone while still at the dealership. I said it was ok but then we discover...
  11. M

    Customer Reviews

    Excellent idea John. I may give that a shot.
  13. M

    Customer Reviews

    That is a good point about spiffing the customer Ryan. I will probably drop that part of the plan. Thanks!
  14. M

    Customer Reviews

    I think the important part is sending them the email while they are on the phone. Are you spiffing the salespeople? They are your best chance of getting the review since they have already built the rapport with the customer.
  15. M

    Customer Reviews

    Juls, We are starting our review campaign tomorrow. Here is what it involves: Pick one review site to work on for the entire month. Spiff the salesperson or service writer for each review (You can either do a dollar amount or make it a contest with the most reviews at the end of the month...
  16. M

    Texting a Stock Number

    Thank you Yago. I will check them out.
  17. M

    Texting a Stock Number

    Does anybody know of a service or a way to be able to let a customer text a stock number of a vehicle to automatically receive a link to that vehicle's detail page? Thanks, Brian
  19. M

    Lincoln Website

    Sorry, for the confusion. I am not with Midwest Ford. I just choose that as a user name without thinking their could be a dealership with that name:o. I really appreciate your guys help. Brian
  20. M

    Lincoln Website

    Sorry, that is not our dealership. I just picked MidwestFord as a user name. I didn't think about checking to see if it was an actual dealership :o. I did find our dealerconnection site. We will be using it instead of trying to build. Thanks everyone for the suggestions and help!
  21. M

    Lincoln Website

    Paul I may be mistaken. I thought from the wording they meant we could use their site or use our own. I didn't know they were going to charge for theirs regardless. I will talk to the GM and see. You may have solved our problem. Thanks Paul
  22. M

    Lincoln Website

    Thanks for the thought Jeff, but yes there is a lot of compliance involved. Mitch, are you saying that the inventory plugin alone is $300 a month? Is it a flat fee or is it based on number of cars in inventory? This Lincoln thing is getting ridiculous. We are also having to remodel the...
  23. M

    Lincoln Website

    Does anybody know of any low cost website solutions? We are a Ford and Lincoln dealer, but Lincoln is now requiring a separate website for Lincoln inventory. They originally said we could create a splash page that linked to our regular site with Lincoln inventory but now they are picking apart...
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