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  1. wfyoung

    I want Social CRM

    Why is any Social Media Strategy not the same as your CRM strategy? O.K. So I'm not a genius. I can't type for shirt. I'm not all a twitter. People bore me. I can however read and I just read a book titled “The Facebook Era†by Clara Shih. While I did'nt realize that it was going to be a...
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