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  1. S

    Recon Software

    Those of you that use software for used car reconditioning...Can you give any recommendations on your preferred vendor?
  2. S

    NADA 2014 - Agenda & Who's going?

    Getting there on Friday
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    Vehicle History Reports

    We are thinking about switching from Carfax to Autocheck strictly due to the rising cost of Carfax. Autocheck will ultimately serve the same purpose. I was just curious if anyone else had made that switch and if they've had any customers push back, wanting the carfax?
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    Where does Dealer.com's CRM fall in terms of quality?

    Can anyone give me an update to their satisfaction with DDC's CRM....Went through a demo today and would like to get an idea if some of these issues have been taken care of.
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    Inventory Photo's

    I am trying to find a few dealers that do a really good job with their staging areas and lighting for their photos. Does anyone jump out there, that you all may know of? I'd like to look at a few that have inside staging areas and outside to compare.
  6. S

    ActivEngage vs ContactAtOnce vs CarChat24?

    We previously had Contact at once. We used it for about four months. We made the switch to ActivEngage and are much happier. We get close to double the chats than we had before. We also have activ manage the chat and it produces the best leads. Unfortunately, we do still have to use two...
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    Website / Inventory Manager pay plan questions

    wow...now there's a car guy's "car guy"
  8. S

    Website / Inventory Manager pay plan questions

    I understand this isn't the most popular way to handle internet leads within folks on this forum. We have had the "Internet Department" before and wasn't able to get consistent results. Maybe we had the wrong person in charge or maybe not. We are a multi-franchise store and get somewhere...
  9. S

    Website / Inventory Manager pay plan questions

    I don't think I have established all job duties this position would entail. Making it tough to establish those incentives. We do not have an Internet Dept or BDC. All leads and phone calls are handled by the sales floor with the sales managers in each department. This "Internet Marketing...
  10. S

    Website / Inventory Manager pay plan questions

    Everyone has posted a general salary range for the "inet marketing/webmaster." Is anyone currently in this position or have someone at the dealership that does this and has a pay plan with incentives? Any ideas on how you would incentivize someone in this position that has zero to do with the...
  11. S

    Internet Marketing Director

    We are looking for an individual with Internet Marketing experience in the Automotive field. We are a multi-franchise store in Broken Arrow, OK(right outside of Tulsa). We operate out of two showrooms that are right next door to each other. We carry roughly around 500 new and used between the...
  12. S

    Dealer Conferences

    I'm going to go to Digital Dealer or GM's E-Summit. Those of you that have been to both, which do you recommend? I'm not gonna have time to go to both. Thanks
  13. S

    Scope of the Internet Director

    In most stores a good ISM that is producing 18-20 deals a month should be getting compensated as well or better than most desk managers. Right??
  14. S

    Craigslist

    I'm sure this has been talked about before on this forum...but I'm fairly new here and haven't seen anything. I was wanting to know how many of you had success on CL...And at what level? I think I'm getting alot of referrals but not the amount of phone calls I should and I get very few email...
  15. S

    Monthly Percentages

    Not Really
  16. S

    See You Later Autotrader!

    Doug, We are Alpha with only GMC......doesn't do much to affect numbers(or I wouldn't think it would). Only when someone searches for a GMC...The picture of our store is on the loading page and the first page of the GMC searches. We are Premium for Early models, GMC, Chevy, and Kia. All...
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    See You Later Autotrader!

    Joe, We've always ran these type of numbers....is that high for the inventory mix?
  18. S

    See You Later Autotrader!

    Puzzled, what do you mean?....I've ran these kind of numbers with autotrader for awhile...Is this high for the inventory mix?
  19. S

    See You Later Autotrader!

    I'm sure every market is different but I feel as though my AT performance makes up for the cost...especially as compared to Cars.com... In March....AutoTrader sent 105 customers to my website....cars.com referred 26 AutoTrader had 199 map views to the dealership...Cars.com got me 18 AutoTrader...
  20. S

    Internet Manager For Hire!

    Eric, Please don't take this as disrespect...but, as an "internet store", is it a prerequisite that you aren't allowed to hold gross on vehicles? If price is what is selling cars, what's the point of salespeople?
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