Search results

  1. aguyler

    CarMax EasyShop - Is this the FUTURE of car buying?

    I purchased my last car, sight unseen and 8 hours away. I had a cashier's check in hand before I even took the trip. The reason I was so sure about the used car is that it was still under factory warranty and had exactly what I wanted and the owner of the store gave me a fair deal. I would...
  2. aguyler

    Edmunds Dealer Support -

    Dan I am not sure if anyone from Edmunds follows this but I do know a few people over there and will ask that they give you a call.
  3. aguyler

    e-Bay Motors/craigslist

    I have talked to a lot of dealers who are having great success with Craigslist both in large and small markets. Personally I sold my last car and purchased it's replacement using Craigslist. Not to mention other items I would have probably thrown out in the trash but posted for the heck of...
  4. aguyler

    The age-old challenge: tracking dealer tags!

    I had all my salesmen/managers sign out tags, tape their business cards on back and if they got lost they paid to replace them. Same policy for the DT or any other person who needed a tag. Sign them out and if you do not sign it back in you buy it. We had way to many being replaced and this...
  5. aguyler

    Harder decision than "whats for lunch"

    Personally I love the big SUVs especially the Yukon XL but from a practical standpoint I like the new Chevy Malibu. Looks good, drives nice and a decent value.
  6. aguyler

    Paperwork problems from Sales People

    Stips have to be the most commonly left out item but another one I had was signed buyer's guide and the occasional We Owe.
  7. aguyler

    Reconditioning Procedures

    It has been a few years since I have worked in a store but I always felt the best process was to have your service department or body shop give you a minimum turn time. Any car should be completed in service within 24 hours unless circumstances come up at which point any vehicle over 24 hours...
  8. aguyler

    Combined Inventory - Can't we all just get along..

    We have combined dealers inventories for quite some time. We give them the option to send leads to the location of the vehicle or to the store where the inventory is posted. We have some dealers who only show the stores name while other only show a phone number to the individual store. All in...
  9. aguyler

    2 Great Tools To Consider

    I have been using Xobni for a few years. Great tool for finding past conversations and exchanged documents. Interesting stats as well if you like to see who is emailing you the most.
  10. aguyler

    Question about getting leads through text messaging

    I can have your local Dealer Specialties rep give you a call. We started a new service last month for texting.
  11. aguyler

    TrueCar using Zag Dealer Data to Create Value???

    Jeff-If you really want to know the cost of the IPad you can get it...High-end iPad costs $346.15 to make - 2010-02-11 18:29:22 | Purchasing
  12. aguyler

    How's your auto knowledge?

    Fun little quiz. I missed 3.
  13. aguyler

    Letting customers see into the future

    What are your thoughts on letting customers see into the past? I have seen a lot of sites that show recently sold inventory. What does this show to your browsing customer?
  14. aguyler

    I am seeking best practices for collecting email addresses from existing customers

    I used many of the tips the Alex mentioned but we also ran a program where we spiffed the service writer who obtained the most email addressees each week. Unlike your pre-Madonna salesmen most writers are happy with a $25 spiff. A good service writer makes it part of there write up process...