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  1. Mitch Gallant

    Where do you get your cars? - Business student project

    Best thing I've read all week!! :bow::lmao:
  2. Mitch Gallant

    Will We See A Sudden Change to Used Vehicle Values? Dale Pollack article

    #noRustNoReward :cool: When you combine both a hot US market for used cars and the exchange rate it creates a big gap. Wild circumstances that move relatively slowly so have to hustle while it's hot.
  3. Mitch Gallant

    Will We See A Sudden Change to Used Vehicle Values? Dale Pollack article

    @Jeff Kershner I hear you! I always get so much from the site and community.
  4. Mitch Gallant

    Anyone doing sales and service delivery's? How do you handle this issue?

    To the database question... yes, I hope... It's via the CRM so there's record but I've never had to go back and use them so I'm not sure if there's a clock on it's life. Trying to keep it all in one place... even though we're paying for at least 4 texting platforms that are baked into various...
  5. Mitch Gallant

    Anyone doing sales and service delivery's? How do you handle this issue?

    Pick up and drop off is a great service but in an instance where the guest isn't home when we pick up and drop off it must be extenuating circumstances and someone we've done business with before. The liability and chance of issues go through the roof w/o face to face transfer of keys and...
  7. Mitch Gallant

    Will We See A Sudden Change to Used Vehicle Values? Dale Pollack article

    As someone north of the border who sends a lot of units south this is so incredibly topical for our team. I'd love to know who the "analysts" are in order to be a bit more in tune. Any ideas who that would be?
  8. Mitch Gallant

    Help w Basics! Inventory List...

    Not enough. When we were at our height of used car success we were doing this without fail on Saturday mornings with a big show tell and a few times during the week with groups. Definitely, something to regroup on! Thanks for the suggestion :)
  9. Mitch Gallant

    Help w Basics! Inventory List...

    Thought I'd post a SUPER basic issue and see how badly our tech stack and my know-how get obliterated. :egads: We're trying to move from where we are to a paperless environment in the next year and something we still print weekly and hand around is an inventory list. This is printed straight...
  10. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    This dude is wild. :egads:
  11. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    You have the patience of a saint Craig. It's a pity. Your perception could use a little time on the alignment rack...
  13. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    The irony is gold. ;-):rofl:
  14. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    This is awfully bold and a wild assumption. I respect your freedom to post whatever you'd like but I have to say you're so far off the mark that it's striking. I will reserve my opinions of the AWA awards but to throw that sort of share at David Kain is uncalled for. My hope is that you've...
  15. Mitch Gallant

    What's a HOT Option worth?

    You can tell we live in different parts of the world. Heated steering wheel is by far my favorite option!
  16. Mitch Gallant

    CHEAP Website Options

    Just called Ford direct, they have a loose tie in with Ford Canada but it's not big, bold or beautiful. He started looking and then magically I was hung up on. Thx for the lead, will check them out!
  17. Mitch Gallant

    What's a HOT Option worth?

    Auto High Beams Headlight Washers Rain-Sensing/Automatic Wipers Trailer Brake Controller The thing where you can have the key in your pocket and just touch the handle to unlock the car...
  19. Mitch Gallant

    CHEAP Website Options

    No idea. I haven’t shopped providers in so long. The best value is subjective but I have to be <$1000/mo.
  20. Mitch Gallant

    CHEAP Website Options

    "You get what you pay for" be damned. I have a Lincoln franchise and we're forced to maintain a separate, Lincoln specific website. We're hosting that with DealerIspire who I love and is exceptional in many ways. For all their upside, talent, remarkable support etc.. they charge for it...
  21. Mitch Gallant

    Email losers

    How do we think we can fix this? I also use Socket and would love to have better deliverability. The PR of "they just don't care" can become enough to make them care if nothing else.
  22. Mitch Gallant

    Digital Retailing for Dealers - What are your results?

    I'd be happy to circle back on this in 60-90 days. Online Shopper from DI is being setup for our store at the moment. We had to wait quite a while for the Canadian banks to be integrated but should be going live very shortly.
  23. Mitch Gallant

    FRIKINtech: Alex's new role and what it means for DealerRefresh

    To chime in on FRIKINtech, did a demo about a week ago and it was FUCKINawesome. Very cool setup and super usable tool! Customer friendly, sales person friendly, SUPER DUPER desk friendly. I was working the desk when i demoed it so i was a little extra tuned in and look forward to seeing if it...
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