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  1. glh222

    Elead Source Reporting

    Hi- I am new to eleads and just getting comfortable. I am looking to find a report showing me my lead sources and close rates by source etc, but cant seem to find- can someone point me in the right direction? thanks!
  2. glh222

    Website for public company stats?

    Does anyone know of a website that publishes the pru stats of the public’s?
  3. glh222

    Service BDC- Beyond the Inbound Traffic?

    hey all- I am a few months in with our service BDC and thus far the results have been terrific- both financially and operationally. I have a question though- right now, I have a two person staff handling inbounds as well as proactively engaging with existing clients that are due for service, due...
  4. glh222

    Recalls and Campaigns- chore or opportunity?

    just want to throw this out there- what's your guys take on recalls (speaking oem dealer but chime in with whatever). Do you y'all feel we're missing freebie opportunity from a financial standpoint (plus the obvious client goodwill). The way my group operates, we still view recalls as a chore...
  5. glh222

    Online Shopping to Online Buying

    I'd like to throw my two cents in here for fun, with the obvious disclaimer of In My Opinion... I believe there is a monumental miss here, and by here I dont just mean this thread- I am referring more so to this entire concept of automotive technology evolving to the point where retail...
  6. glh222

    Alternatives to Dealer Vault?

    Have you looked at reverse risk?
  7. glh222

    Alternatives to Dealer Vault?

    Thanks Mark....despite a few glitches early on its been an absolute pleasure working with the DV team. They have a great group of guys that truly want to help get the job done, I am glad I stuck with it and got back on the right track. In terms of the accounting data- what exactly are you...
  8. glh222

    Alternatives to Dealer Vault?

    just an update here...Matt Valley has stepped up and really been a big help. Him, Bill and Nathan all have been busting their backs to try and help over the past few days. The blade cuts two ways so if I am going to point out the negatives, im happy to also point out the positives. I have gotten...
  9. glh222

    Alternatives to Dealer Vault?

    hey all...still struggling with this. Cant seem to get much help in terms of tech support. Does anyone happen to have a solid contact over there that they would be willing to put me in contact with?
  10. glh222

    Alternatives to Dealer Vault?

    You guys actually hit the nail on the head...total user error :) I got it sorted out, but what I was looking to do was work off my service open RO feed to identify certain RO statuses in order to generate/compile specific ad-hoc campaigns
  11. glh222

    Alternatives to Dealer Vault?

    Thanks guys...I am an ADP dealer
  12. glh222

    Alternatives to Dealer Vault?

    Does anyone know of any? Nice folks but struggling to achieve what we need. Does anyone know of any alternatives in the space? thanks!
  13. glh222

    Cost Per Lead - what's yours

    Thanks everyone for the replies, very helpful to hear/see the differing viewpoints and opinions. To answer the question as to whether or not im happy about my CPL numbers, my answer would be yes and no. Of course, like everyone else I would like to minimize the cost of my leads period- but I...
  14. glh222

    Cost Per Lead - what's yours

    I calculate using the basics- AD Spend/lead volume....intetested though, what is the more in depth calculation your referring to?
  15. glh222

    Cost Per Lead - what's yours

    hey all- wanted to put this question out to the group. Would anyone be willing to share how their 3rd parties are performing in terms of this metric. I will get the part started... Autotrader- $175 cpl Cars- $225 Organic-$87 cpl Facebook- $48 cpl CarGurus- $95 cpl (only went live with paid...
  16. glh222

    Online Shopping to Online Buying

    What a snide and telling response. For the record...I hope your product succeeds and wish you nothing but the best of luck, sincerely. To answer the question- what has people up in arms can be defined quite easily and is completely devoid of a"case study". Rather, the root cause of the wide...
  17. glh222

    Online Shopping to Online Buying

    No worries Jeff...can you answer the question, was his post sponsored, meaning did he pay to have it published on Dealer Refresh?
  18. glh222

    Online Shopping to Online Buying

    Im thoroughly lost by this....@Michia Rohrssen, can you please provide a link to the physical study so that we can have a look at the actual results, the client surveys and so forth. In fairness to you, as well as the members of this community- a full picture of the findings provides the only...
  19. glh222

    Soft Credit Pull Companies

    Hi All- Question for you guys, aside from Credit Miner, do you all know of any other vendors that offer soft-credit pulls? Any help would be appreciated. Thanks!
  20. glh222

    Tangible ROI in Social Media

    Hi all...im going to throw my two cents into the ring having read all of your interesting feedback. Being as I won this bet (thats right Clint!) I think that its earned me some "last word" privledges :) In all seriousness, just hear me out... Just like everything else in this business, this...
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