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  1. TomLaPointe

    Chance for a gift card? Vendor Surveys?

    yeah - but you're Canadian - way too nice lol :)
  2. TomLaPointe

    October sales drop but Automotive News says SAAR still strong

    Check out the whole AUTOMOTIVE NEWS article... Preview: UPDATED: 11/1/17 4:08 pm ET -- adds more results U.S. auto sales slipped slightly in October yet the industry is in a position to chalk up its second-strongest selling rate of the year after a robust September. With all but one automaker...
  3. TomLaPointe

    Industry sales by brand October 2017

    From Automotive News: Automaker Oct. 2017 BMW - Mini - Rolls-Royce* - BMW of N.A. - Alfa Romeo 1,205 Chrysler 11,018 Dodge 24,476 Fiat 1,769 Jeep 67,074 Ram 47,831 FCA US 153,373 Maserati 1,140 Fiat Chrysler Automobiles 154,513 Ford 190,789...
  4. TomLaPointe

    Beepi and Vroom and Carvana - will they make a DENT?

    so about the time that carmax popped up (literally lol), autonation formed and bought a whole bunch of dealers with stock capital. then went about 'disrupting' the market with visions of one price and a transition to online-only purchasing. it crashed and burned and most stores that i know of...
  5. TomLaPointe

    Cars.com & Truecar inventory listing practices #Carvana #Vroom

    the new platform for cars.com is optimized for local search - but so is cargurus. i think that if you have an f-150 in stock and someone a mile from you is searching for an f-150 that YOUR vehicle should show ahead of ANY 3rd party, but ALL the 3rd parties show - new or used cargurus, truecar...
  7. TomLaPointe

    Is it OKAY to use a "FILTER" on your inventory photos?

    i think HDR is fine; makes up for not having good lighting. too much editing can make a vehicle deceptive.
  8. TomLaPointe

    Hyundai Pickup is a GO - good idea or not?

    what if they make a REAL body on frame truck like tacoma or tundra??? i think they had the frame platform with the kia borrego or whatever it was
  9. TomLaPointe

    Hyundai Pickup is a GO - good idea or not?

    So Hyundai has a pile of upgraded SUVs in the pipeline, and along with it, a pickup. Likely dubbed the Santa Cruz, which it what the concept was called at the 2015 Detroit Auto Show, it is part of a plan to shore up sales as the car-centric automaker experienced an 11 percent drop through July...
  10. TomLaPointe

    Sales down for 6th month... WHY?

    Dealers have to be REALLY, REALLY good at choosing and managing UC inventory. . . way beyond the INVENTORY FOR DUMMIES apps and software that seem to have turned some managers into zombies when it comes to selection and pricing
  11. TomLaPointe

    Sales down for 6th month... WHY?

    the pieces do NOT seem to be lined up to repeat 08. no massive housing bubble loans, not as many car loans that cover 10K in neg equity, nor loans as deep into subprime territory. but certainly a boatload of used car inventory that continues to squeeze new cars for more incentives will be...
  13. TomLaPointe

    Google Review Success Tips?

    love this. want one
  14. TomLaPointe

    Google Review Success Tips?

    what do you mean?
  15. TomLaPointe

    Sales down for 6th month... WHY?

    adam - i tend to agree that we've saturated the market and the economy is due for a downswing. oh, and i doubt that you're a dumbass lol. according to forbes we're way overdue - it's the second longest economic period without a recession in US history
  16. TomLaPointe

    Sales down for 6th month... WHY?

    funny as poop!!
  17. TomLaPointe

    Sales down for 6th month... WHY?

    Sales are down for 6th straight month - even JEEP. Japanese brands up a tic, US & Korea drop... Why do you think and what can be done? Detroit Free Press article snip... Fiat Chrysler Automobiles announced its sales fell 7% in June while sales also fell 5.1% for Ford and 4.7% for General...
  19. TomLaPointe

    Google Review Success Tips?

    love this!
  20. TomLaPointe

    The Truth about Forms

    some critical factors for new communication tools is to be able to respond within 10 seconds or less, especially during retail hours (until 10 pm) - and ideally 24 hours. with live chat there are numerous critical connection points that can actually create a NEGATIVE experience for the shopper...
  21. TomLaPointe

    Getting found is only half the battle - SEO is NOT enough

    This is so true and goes to my neverending point that it doesn't matter how great your SEM, SEO, website or marketing are if the in-dealership experience sucks. Dealers need to be proactive in collecting reviews and there are several good tools to help with that ... but to push for reviews when...
  22. TomLaPointe

    Measure Engagement with Internet Leads

    Steve - to the points of Chris's data, tracking appointment set ratios may vary widely based on lead source (we know lead percentages from chat drop some when traffic is from sem rather than organic). That said, I applaud ANY and ALL measurement from a management standpoint. So often I talk GMs...
  23. TomLaPointe

    Are used car sales REALLY getting harder

    Industry experts are continuing to push out data that point to a sales slowdown and much bigger challenges selling used cars. This Automotive News article talking about record numbers of car buyers are 'upside down' in their cars because of higher transaction prices, longer loan terms and...
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