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  1. Richard Secor

    Are you VIN-aware?

    Can we get a definition of what is meant by "Vin-Aware"?
  2. Richard Secor

    Apple and Kia Building a vehicle?

    Regarding cost: I have constantly shown that similar hardware is nearly identical, or in many cases more expensive, from Dell than from Apple.
  3. Richard Secor

    Apple and Kia Building a vehicle?

    It would be interesting to see what Apple could do with any OEM. I would imagine that it will be a sub-brand or a specific series, sort of like gas and electric vehicles of the same model work now. I highly doubt any additional knowledge with a change like this would be necessary to keep the...
  4. Richard Secor

    What process do you have in place to manage missed calls?

    From the point of view of someone in IT, I would like to know why you would have any missed calls. All calls should be answered in some way. If you do not then any potential customer will likely just move down their list to the next dealership.
  5. Richard Secor

    Cargurus, Autotrader, Cars.com, and CarFax - How much effort?

    I agree. the OEMs do not appear to have an easy way for dealers, and others on behalf of dealers, to gather information to have a single all-encompassing database of individual vehicles. Over the years Valuinsight has gathered information from various sources for each VIN seen from its...
  7. Richard Secor

    Is There An Automotive Vendor With A Better Customer Support Process Than...

    Valuinsight hands down. You either or only 1 person away from the Developement team or speaking with them directly!
  8. Richard Secor

    Stone Eagle F&I office presentation site

    I know that Valuinsight moved off Flash, where it was in use, well over a year ago.
  9. Richard Secor

    Who is innovating?

    Valuinsight created the first, and possibly still the only, Trade-Keys Deal Sheet that generates as new Repair Orders are created by your Service Advisors.
  10. Richard Secor

    Inventory Management tool to replace V-auto

    What exactly are you looking for? If you are looking for true Inventory Management then there are not many choices other than Valuinsight. vAuto does not even answer one of the three questions Inventory Management is supposed to answer. If you want to learn more about Inventory Management, with...
  11. Richard Secor

    Inventory Management Software

    Coming from outside Automotive Retail I have found that when Inventory Management is mentioned that vAuto is brought up. However, I have been hard-pressed to find any way that vAuto answers any of the basic questions that true Inventory Management answers. With that, I co-wrote an article...
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