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  1. Ryan Pesin

    New trend for Showroom Traffic vs. Internet Leads?

    Thank you for the input. Looking at the Autotrader Polk Study and the Dataium Cars.com study, it looks like there is a trend that lead volume is going down in terms of email/phone. The reason I asked the question, is because I measure my BDC in terms of their sales, but also the leads they...
  2. Ryan Pesin

    New trend for Showroom Traffic vs. Internet Leads?

    I was hoping the DealerRefresh community could help with some insight on this and maybe additional data around a possible "growing trend". I received this report from Autotrader and what stood out most to me was the data around showroom traffic vs. Internet leads. Internet Leads are trending...
  3. Ryan Pesin

    Appointment display board

    That Screenshot is from our Dealership's Appointment Board that Jeff was mentioning. We find it very useful & it works great with our process. It is a 42 Inch TV. We use eLead. It is constantly refreshing. Here is a picture I just took of it. Right when a customer walks in, they see the...