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  1. Eley Duke

    Anyone Use CarOffer?

    Yes, and it a terrible experience with CarOffer. See my previous post in this thread. These idiots still called for a year after I repeatedly said stop calling us. The final call was some guy that said he was a previous dealer and they wanted him to connect with me: “because I can speak car...
  2. Eley Duke

    Anyone Use CarOffer?

    We had similar issues starting in July. Previous used manager handled CarOffer well and getting some good vehicles left in May. Moved our new manager to used, who was well qualified but old school. I found out he wouldn't meet weekly as you need to in order to stay on top of the matrix and...
  3. Eley Duke

    WTH Dealer Socket - We're Done!

    Dealer Socket users, are you asking WTH has happened to Socket..... on a daily basis? We've been with Socket since 2012, were a pilot test dealer for Blackbird (kind of a let down once live), attended many Socket User Summits, used every product, are power users, etc etc. Made great friends and...
  4. Eley Duke

    Fire the Used Car Manager?

    Alex, no one has replied, they all got fired/quit already and became wholesalers working 3 hours a day flipping 3 cars for $1,000, then playing golf or taking the bass boat out in the afternoon. Any good dealer/GM works hand in hand with the pre-owned manager and watches their inventory closely...
  5. Eley Duke

    17 years old! Happy Birthday DealerRefresh!

    Congrats to DR, Jeff and Alex! You all certainly have provided a one of a kind platform for dealers to come together on a wide range of topics. I met some great people on here that I have had good experiences with and learned from. And along with a few "questionable" people (that's southern PC...
  7. Eley Duke

    GM Dealers - Are you signing up for Shop Click Drive for Nov Promo

    If you are a GM dealer are you signing up for Shop Click Drive for the Nov incentive promo? If you have an alternate digital retailing platform how are you handling that with the possibility of 2 digital retailing platforms on your website. Thanks!
  8. Eley Duke

    Best Facebook Marketplace or Ad Vendor

    Who is doing the best job with Facebook Marketplace or Facebook advertising? Who are the players in this area now? We were with CDK Social Suite. Hard to get matchback data since we are not CDK DMS. Also trying VinFuel currently and so far so good on the traffic.
  9. Eley Duke

    Auto Alert vs Automotive MasterMind

    Looking for opinions and results on the following Equity tools, especially if you are a GM dealer. If you have used both would like to hear the Pro's and Con's on each. 1. Auto Mastermind 2. Auto Alert Currently we use Team Velocity and have had Dealer Socket Revenue Radar.
  10. Eley Duke

    Strategic Marketing - who's using

    We are looking at Strategic Marketing - we are a GM store currently with Team Velocity and not seeing positive results in sales, with service we have. If you have used Strategic and can provide info how they have done for service marketing and sales etc would like to hear your results and how...
  11. Eley Duke

    Dealer Inspire & their SEO/SEM

    We are a GM dealer looking to make the switch to Dealer Inspire with GM opening up to other vendors. Of course CDK's $754mo cost is a basement bargain and now we are looking at $3,000 before adding SEO - $1,000mo potentially, and SEM which we spend about $3,000. Like to hear from Dealers using...
  13. Eley Duke

    CDK Exits Digital Marketing Business!

    Thank goodness, they suck at digital! Probably see the writing on the wall that GM is opening up to 3 more digital web providers and they are going to sink with their arrogance when people flee! I guess whoever at CDK had the pictures of someone at GM with a goat left, got fired, or died. Now...
  14. Eley Duke

    Events & Workshops ATTEND: Online Sales Success Workshop - JUNE 18th

    If your within 2-4 hours of Richmond your missing out not attending this. I really would love to go, but I cannot drive due to a foot injury. I am still paying the cost so I can get the recordings, you can do the same, but if I were you I would attend, get enlightened, and meet some great...
  15. Eley Duke

    If You Dropped AutoTrader - Where would you put the Money

    great info, maybe we need to connect!
  16. Eley Duke

    If You Dropped AutoTrader - Where would you put the Money

    Adam, thank you for the post with info, the email and call today. I am sorry we couldn't connect today but we will, very interested to hear what you all are doing. Tell Heather hi!
  17. Eley Duke

    If You Dropped AutoTrader - Where would you put the Money

    Jay, you all have some incredible data that is very worthwhile. The DR community, and all dealers, need to take note. I used your latest report, a BIG thank you by the way, to make some decisions, and will continue to study it more. Its real value and real data for educated decisions. Great...
  19. Eley Duke

    If You Dropped AutoTrader - Where would you put the Money

    Nothing converts anymore like it use to! Good to hear from you, and I agree on internal focus on conversions.
  20. Eley Duke

    GM dealer leaving CDK website who to look at ?

    Just FYI from my trusted inside sources, I would wait till middle/end of Q3 for announcements, maybe early Q4 at latest if hiccups. Good intel that there are several premier options other than CDK, 3, maybe 4. However don't get excited any are boutique, they are all major players with other OEM...
  21. Eley Duke

    If You Dropped AutoTrader - Where would you put the Money

    Our team has done some deep CRM diving on AutoTrader and lead sources lately. The conclusion is we're canceling AutoTrader, which seems to be a growing trend among most dealers I speak with. In Q3 and Q4, plus Q1 of this year, we have sold a staggering............... 4 vehicles off AutoTrader...
  22. Eley Duke

    Customers want more VIDEO - What is (or would be) your strategy?

    I'm curious what vendors or apps dealers are using and the results. Such as "is it selling cars" - and "is your team utilizing it 100%" I'd like to find a product that is like what Todd describes, one platform for sales and service, simply able to text and email video with ability to reply...
  23. Eley Duke

    Customers want more VIDEO - What is (or would be) your strategy?

    This is really cool, and should win awards. We do some video through text and use to through You Tube a while back then changed BDC managers. Is this 100% home grown and run in house or are you all using some outside vendors or apps? Thanks
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