Search results

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    Wow Facebook Dealer Sites?

    Nice looking Facebook page but the inventory never loaded. :(
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    Looking for ILM wisdom!

    Have you considered the other Dominion Dealer Solutions option, Web Control? Autobase is owned by them as well. Thanks,
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    GM OneSource changes coming??? anyone know anything?

    As much as I would like to comment, the vendors signed agreements which contained a "Confidentiality of Information" clause. As such, we can not share information relating to the topic.
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    IE6 - Is Your Dealer Still Using Internet Explorer 6?

    Jeff, I'm so glad you posted this topic. Yes, there are still a few dealers using IE 6. Web Control will work in that environment but we don't support it. In fact, we had dealer that would not switch because too many of their other applications would not work on newer browsers.
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    Google Chrome Browser

    I'm in the same camp of having tried it when it was first released but wasn't all that impressed. Like Alex, maybe I should give it a shot again.
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    Web Based or Local Hosted?

    I can't imagine operating in a hosted environment. Obviously, I'm extremely biased but the speed at which we release enhancements and bug fixes would be a nightmare in the hosted world. Maintaining the hardware and backups would then fall on the dealers. Backing up the data and hardware...
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    GM 1 Source Leads

    Good News! We've resolved the polling issue by leveraging the SelectQu software to send us the data. It's been very reliable and doesn't rely on the state of the art 'modem" :) Regarding the batch response reporting, we are planning to change to real-time within the first quarter of 2010...
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    What is the most competitively priced CRM?

    Thanks for the recommendations. We are happy to discuss your needs if you would like to chat. Sincerely,
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    Recommendation for beginners - ILM open source version

    I'm not aware of any turn-key open source ILM's for dealers. Certainly, there are some platforms that could be modified to work. However, in the U.S. many franchises require their dealers to use certifed ILM's which then report back sales status' to them. This is a fairly expensive effort...
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    GM 1 Source Leads

    I am not familiar with how all the companies handle the status changes but with AVV Web Control, it is necessary to respond with a personalized response. I know that gets a bit fuzzy but it is necessary to have a person review the lead and respond accordingly. Otherwise, consumers will quickly...
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    GM 1 Source Leads

    42% of the leads come into AVV Web Control between 9 PM and 9 AM. Luckily with Web Control, dealers can respond via their mobile device and stop the GM response clock. Unfortunately, that means you may have to sleep with it under your pillow. The real question becomes is do consumers expect to...
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    NADA?

    ajholland, We've seen a lot more Dealer Principals & GM's in the last couple years. Largely because everyone is watching expenses very closely and not bringing other members of their teams. If you can, it is a great opportunity to see the latest offering from all the vendors. Here's a link to...
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    Netbooks- next Blackberry?

    No, but at one point I installed Vista and it worked fine but ate up all my hard drive space. I'll check out the remix. Thanks, Ed
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    Has anyone done an Email Appending

    Dominion Enterprises does not own Authenticom. Some of there businesses do use their services though.
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    Netbooks- next Blackberry?

    I purchased the Dell Mini 9 for my wife at great price. Unfortunately, I got what I paid for. It came with the Unbuntu operating system and was very slow and locked up frequently. After encouraging Dell to upgrade my Solid State Hard drive it's better but don't think I would rely on it for work.
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    GM 1 Source Leads

    The other challenge is that not all of you have only GM franchises. If another franchised lead (Nissan, Ford...) exists in your CRM/ILM that you are already working, GM still requires a response. Many dealers have disregarded responding as quickly to that lead - right or wrong.
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    Automotive Manufacturers forcing ILM software

    AVV Web Control & Autobase Sales Center are certified for Nissan and Infiniti. I can't imagine that others haven't passed certification too.