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  1. BillH

    TrueCar, just me?

    So, I continue to see degradation of my TrueCar leads. Most sources are weak on a good day, but the USAA and a few others were perennial performers. My close rates are dropping and more just don’t respond. Many that can be contacted are irritated that their phone starts to blow up and they tune...
  2. BillH

    Elead how to: auto populate a template.

    I'm trying to build a new template to streamline our process. On cars that are in stock, with a stock number, I've pulled MSRP, (done) and I want to insert the value created by a pricing rule for a predetermined "internet price" IOW, X model is invoice less $500. Elead support says it doesn't...
  3. BillH

    CRM with blocked email...

    I'm using one of the major players in automotive CRMs. They are spam blocked for the second time in under 3 months. With our budget CRM that we replaced, this didn't happen. It doesn't happen for Constant Contact and such. Is it just me or should this not be happening? It's been over a week and...
  4. BillH

    Alternatives for appraisal tools.

    So, after the xteenth frustrating call to my current inventory / appraisal vendor, I'm looking for alternatives to the big players, if they exist. I have my photos/overlays being handled with a cool package from Dealer.com and I am happy with it. My in transit cars are a big part of our...
  5. BillH

    Looking for feedback on various CRM products

    Hello all, We currently run Dominion Webcontrol in 2 stores. It functions well enough, but we have big issues with skates, (or lack thereof) and reporting, such as stats on what automated emails are read. I'm told that they don't have the functions to report this. It's important to me to know...
  7. BillH

    ROI-Bot: Opinions? Any users here?

    I am in the new position of e-commerce director for a small group. I am looking at options to be as efficient as possible and provide my DP with quality info. Today was the ROI-Bot demo, and I am looking for input from the gurus and also users out there to see if it's working for you and...
  8. BillH

    Trackable phone number vendors

    Hello, I have been knee deep in Brian Pasch's book, and I want to go deeper in trackable phone numbers. I'm looking for some input on what to look for/avoid and any suggestions on vendors. I'd like to move all the number under one roof vs. current use of various vendor supplied tracking...
  9. BillH

    Embedding video in emails -AVV

    Hi Refreshers, I am frustrated by being informed that video links cannot be embedded in email templates on AVV. Even if you create the template in HTML, it won't work. Any ideas on this? Of course, our OEM is now adding points for video in contacts, and it makes sense to add to the...
  10. BillH

    Texting products and barcode products for after hours.

    Hello fellow DR users, I'm looking for some feedback. There is a discussion here about some products that are interesting but I am a cynic until I see something produce. Here's the scenarios: "Text for more info" hangers in cars to get info, mainly for after hours and Sundays. Opinions? Text...
  11. BillH

    AutoRevo opinions/feedback

    Hello! Looking for some input and a reference point. I've been using AutoRevo for quite a while. I use them for a dealer group, uploading photos, eBay, CL and now, when it works, the mobile app for uploading photos. It seems that the quality and service level has dropped quite a bit in the...
  13. BillH

    Widestorm online price negotiator??? Opinions?

    I'm getting approached by Widestorm online negotiation. Anyone have experience with this? Interesting idea, but how does it do in real life? Anyone with experience? Thanks! Bill
  14. BillH

    Need help Windows 7 and Reynolds.

    Hi all, I called R&R a month or so ago and asked if there were any kinks with Win7 Pro and R&R. "No, shouldn't be any issues, it's basically Vista underneath",:shakehd: So off to Dell, and some replacement computers. Well, it does work nicely with almost all applications, except the F&I...
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