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  1. rwright

    Outside Payroll company

    thanks for the encouragement. yes, we will figure this out. I have a very good person working with me. We may very well stay with DT and Netchex, but we figured we owed it to ourselves to check out other options. Another thing we do that makes it tough is we still do weekly payrolls and also...
  2. rwright

    Outside Payroll company

    no worries
  3. rwright

    Outside Payroll company

    we have 18 techs. some are straight hourly. some are flat rate. what makes posting payroll tricky (we import the flat hours from DT for payroll) is the hourly techs still get flagged and our WIP is scheduled, so we have to make entries so the schedule will clear. we have a posted labor rate but...
  4. rwright

    Outside Payroll company

    thanks for the reply. I, like you, have been approached by several 3rd party payroll processors but found i could not justify switching. I can post our payroll manually, but to do that also means posting each work in process entry for each of our flat rate techs in order for the schedule to...
  5. rwright

    Outside Payroll company

    thanks for the reply Alex. it would be me and another person posting the payroll manually in the GL. It's not that we can't do it, it's that what Dealertrack says and what you get are usually two different things.
  7. rwright

    Outside Payroll company

    Does anyone out there use an outside payroll company instead of the payroll provided by their DMS? Dealertrack is rolling their payroll application over to Netchex and we must decide to convert to Netchex or use another provider. Does anybody use a provider they like? At the very least it...
  8. rwright

    DealerTrack - Yay 0r Nay?

    I know it's October - have you made a decision yet on Dealertrack? I would say it's not worst DMS out there, but it's kind of like you get what you pay for. More functionality than the really cheaper providers but not the horsepower of the big boys. they have upgraded off the old UCS platform...
  9. rwright

    compatible lexmark printers in dealertrack

    has anyone out there ever tried to use a Lexmark model 5255 or similar printer in Dealertrack? I was told by Lexmark rep the 5255 is same printer as the ms821 or ms823 printers that are on DT's approved list. Would rather buy local but Lexmark dealer says they cannot sell ms821. Don't want to...
  10. rwright

    DMS search

    As it turned out- after going round and round with R&R, ADP, and DT we ended up choosing Dealertrack, mostly because of the lower cost. I can't say we've been totally happy with DT. Besides what you mentioned one of things that troubles me the most is we have no Dealer Rep for this area to voice...
  11. rwright

    DMS Options

    Mr. Sennett - What is it about AutoMate that makes you say that?
  13. rwright

    DMS Options

    Mr. Duke - Again, thank you for your quick response. We are suffering from "demo fatigue" here but I understand it is necessary. As an office manager I know how important this process and decision is. We have had our department managers attend demos and have had the DMS vendors come back...
  14. rwright

    DMS Options

    Mr. Duke - Thank you very much for your quick reply and your candor. It was just exactly what I was hoping for.
  15. rwright

    DMS search

    You may be right. It's almost maddening trying to sort through all the info and feel like you're picking the right DMS.
  16. rwright

    DMS search

    My owner spoke with Auto Mate but for whatever reason did not pursue a demo. I don't think it was because of dislike for AutoMate but rather his belief we need a system that we can be sure can do everything he wants. He narrowed it down to DT, ADP, and R&R.
  17. rwright

    DMS Options

    Mr. Duke - I know yours was an older posting, but I was wondering which DMS you chose if you did indeed leave Autosoft. We are with Quorum right now and are looking to switch. We have talked to DT, ADP, and R&R, and we are having a hard time separating the fact from the hype. R&R and ADP...
  19. rwright

    Dealertrack Reviews?

    Ryan - I was wondering if you are still on DT and if you are still experiencing the same problems and have the same opinion you had last year. Our store is looking to switch DMS systems and we are frankly have trouble separating all we are hearing from DT, ADP, and R&R. If you still are on DT...
  20. rwright

    DMS search

    Thanks for your reply and condor Josh. I have been in the car business almost 30 years and talking to DMS reps is just plain tiresome. They all over-promise in my mind. We still haven't decided yet but are getting close.
  21. rwright

    DMS search

    Our store is considering switching DMS providers. We are looking at DealerTrack, R&R and ADP. We are currently on Quorum and just are not happy with its overall performance. Everybody here seemed to like DT from the demo but I am worried that they are still having trouble keeping up with all...
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