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  1. DealerAdvocate

    TAKE POLL OEM Site Only Versus Custom Dealer Site

    This is a very relevant topic that I hear about almost daily. To the dealers and content creators on this forum; What specific things do you want that your OEM provider can't support either partially or completely? In the interest of elevating the conversation, in lieu of saying "branding" or...
  2. DealerAdvocate

    Adding the word "very" to your email template

    UPDATE: Cox just bought the rights to "very". Sorry @danoneil but you are going to have to find another adverb.
  3. DealerAdvocate

    Adding the word "very" to your email template

    For whatever reason, I hear the sentences with "very" in them in a proper Queen's English accent. However, I would be careful with the overuse of superlatives as they will give you the opposite impression that you are going for.
  4. DealerAdvocate

    New car listing site?

    @milehimike , if you have ever watched Shark Tank then you are already familiar with Mark Cuban. Cuban is famous for living by the mantra "How would I kick my ass" with respect to how he would try to unseat himself if he were a competitor of himself. The extremely low barrier to entry that you...
  5. DealerAdvocate

    Turnover- and that one dirty word we never say!!!

    Clint, you are correct that the pack needs to be disclosed in the pay plan in most states. I guess I just meant to emphasize the fact that that should be the last time that it is spoken about lest it sound like it is something that is negotiable as well. Dirty little word indeed!
  7. DealerAdvocate

    New - I mean Really Old lead source for CRM

    And somehow, before that deal is over, it will find a way to be sourced in the CRM as "Drive By".
  8. DealerAdvocate

    TrueCar sued by dealers

    Very astute @Jlewis74 and @Alex Snyder. Dealertrack did acquire shares of Truecar when it sold ALG but subsequently divested those shares in their entirety. Dealertrack's actions may indicate that they feel similarly to a lot of people on this forum with regards to Truecar's place in the...
  9. DealerAdvocate

    Back in the car biz.

    @GrantG...have you had your first President's Day outside of retail yet? It's strange. After ten years in retail, I left and on my first President's Day, I woke up with an unhealthy level of anxiety, an inexplicable desire to go clean a hot dog steamer and a popcorn machine, and I spent the...
  10. DealerAdvocate

    Turnover- and that one dirty word we never say!!!

    I concur with @Ryan Leslie . If you doubt that time off is more important than financial compensation, run two sales contests; one for a $250 bonus in their paycheck and one for an additional day off to be taken consecutive with their regular day off and see which one gets you the hustle that...
  11. DealerAdvocate

    Lazy sales managers that don't care and CRMs

    Yeah, by the time I re-read the post and figured that out, I was already so dug in that I kept going...there's a lesson in their somewhere. That being the case, I would tend to agree with @JoePistell but I would take one shot at improving the situation before I left. Not that I advocate...
  13. DealerAdvocate

    TrueCar sued by dealers

    If the question here is if we agree or disagree that the lawsuit has merit or not then I would tend to think that it does not, based on the limited information available. I have not read the complaint but their claim that a customer can buy a car without negotiation using TrueCar sounds valid...
  14. DealerAdvocate

    Lazy sales managers that don't care and CRMs

    As a dealership manager, I always felt that it was usually my failure to terminate someone so I am more likely to try and improve the situation before I consider advocating for termination. The "problem" that you are describing sounds to me like it may be the "symptom" of some of some other...
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