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  1. David Marod

    Long Term Follow-up - Does it really matter?

    So without sounding too much like a sales guy, I gave you a bit of a snapshot. When we start with a dealer some are as low as 28% of leads engaging, this is a store using auto responders, canned CRM responses etc. After best practices and some coaching and the installation of our product we have...
  2. David Marod

    Long Term Follow-up - Does it really matter?

    Sorry I just got back. Ed I didn't get your whole number off my messages. Please call me back at your convenience so we can discuss. Dave
  3. David Marod

    Long Term Follow-up - Does it really matter?

    My cell is 206.678.3144 and if I cant get it I will call you back. Best, D
  4. David Marod

    Long Term Follow-up - Does it really matter?

    So..we looked at our data on engagement and we looked at three campaigns: 1. Re-engage campaign- we go after the last 6 months of leads marked dead or lost in the CRM. This campaign ALWAYS produces car deals. 2. Real time lead handling- The Artificial intelligence agent reaching out to leads as...
  5. David Marod

    Long Term Follow-up - Does it really matter?

    My analytics person is back Wednesday. I took this as a deliverable and will get some stats for you. Sorry if the timing is inconvenient however you'll be happy I had the data aggregated vs did it myself for you :) D
  7. David Marod

    Long Term Follow-up - Does it really matter?

    Absolutely- D
  8. David Marod

    Long Term Follow-up - Does it really matter?

    Of these 100 Ghost Leads, what engagement rate are you able to achieve by conducting Intermediate or Long Term Follow Up? Is anyone tracking this metric? What engagement rate would you rate as worthy of devoting resources to these Ghost Internet Leads? If you are performing this Intermediate and...
  9. David Marod

    Does your BDC work after hours?

    No offense taken. I realize what appears to many as confirmation emails are in fact designed for customer engagement. You need to start a dialogue. People have a habit of giving all the info and not leaving a reason for the customer to respond. AI now has the ability to read the email and either...
  10. David Marod

    Does your BDC work after hours?

    So...this is the proper forum....We have many customers who are able to use our Artificial Intelligence platform to both do timely responses, engage the customer (which I would think is the main purpose) and do so from a friendly assistant that sends alerts to the sales people. Is there any...
  11. David Marod

    $2000 to play with..... Conversica/AVA vs Hooklogic

    Thanks Yago. Jeff is right on, our two solutions together are awesome. Randy if you would like a demo and/or further info or pricing please do not hesitate to call me. David Marod VP Sales Automotive Email: [email protected] Cell: +1 ((206) 678 3144 Direct: +1 (360) 255 5553...
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