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  1. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    God bless you Ruggles. Are we still talking about this? Whatever happened to free enterprise? competitive marketplaces? Liberals thats what happened!
  2. dsflynn2000

    Appropriate salary for an internet manager?

    Thanks Jeff, The Internet Department really consist of two parts. 1) A Marketing Specialist whose job it is to meet with upper management as to what is working, what is not, what is new, produce effectiveness reports, deal with vendors etc. 2) A Sales Executive (Mgr., Director or whatever)...
  3. dsflynn2000

    Are you quoting price over phone and email?

    The problem with script is inexperienced salesmen tend to "flub" it. Example: (I take this directly from your "honest answer" above) Me: "I can. Are you using the bigger rebate for the special financing?" Didn't you mean to say "OR" the special financing. The way you say it they are getting...
  4. dsflynn2000

    Are you quoting price over phone and email?

    I don't hire order takers.....
  5. dsflynn2000

    Are you quoting price over phone and email?

    YES!.......They already want the vehicle or they wouldn't be calling. What they are looking for is insurance that the place is right and the person is right. Selling your dealership and yourself is what should be done at this point. Generating excitement about the vehicle in a low pressure non...
  6. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    The Dealer Board does the same here....... Dealer Board Members - Auto Industry Division The 9 member Dealer Board meets monthly to conduct rule making hearings, make policy decisions, consider licensing matters, review complaints and take disciplinary action against licensees. Board members...
  7. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    It would seem that if they didn't they wouldn't be in business
  8. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    Did they say anything about being transparent as to profit?
  9. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    Yall are so civilized. I just love kanucks! What we have here in Colorado is a dealer board that closely scrutinizes dealerships, advertising, pricing etc. They have the ability to shut a dealer down immediately without a "trial" The board consist of elected officials (a public official...
  10. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    And yes They are dishonest. That is one reason I am at the family owned/operated single point store that I have been at for the better part of 25 years
  11. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    No what I am saying is that no matter how transparent dealers become when it comes to profit the customer will not believe us anyhow. And for good reason. It really is none of their business how much profit is made. If they received good service most customers do not care. Transparency should...
  12. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    No i get it. The consumer will feel more comfortable with the dealer. Isn't it better to be an open book? etc. Here is where the problem lies. I have been employed at the biggest auto retail sales company in the US. Consequently, they are the biggest braggarts of "transparency" I know for...
  13. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    Craigh, Alex and Ed. Would you mind showing me your bank accounts? I mean I am NOT showing you mine. But I AM on the other the other side of the argument. But in effect that is what you are asking the dealers to to. Come on show us the accounts....................
  14. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    Well it seems that Ruggles has "tongue lashed" the Canadian into submission.
  15. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    Oh! Ho! Now we are getting to the nuts and bolts of it! Tell them like it is Ruggles!
  16. dsflynn2000

    What ways could dealers be more transparent, IDEAS anyone?

    I am just going to stay "less transparent" as to pre-owned in an effort to feed my family. I will just have to believe Ole Henry's most quoted....."Whether I believe I can or I cant....Im right either way!"