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  1. Chris Vitale

    Ninjas HOW TO WRITE COLD-CALLING SCRIPTS FOR CAR SALES

    Cold calls are one of the toughest sales pitches in any business. They are fraught with unknowns, and employees have to be prepared to answer sharp questions and navigate interactions on the fly. They’re also a solid part of any sales plan, and if your team is close to a monthly goal, they can...
  2. Chris Vitale

    Ninjas HOW AUTOMOTIVE PHONE TRAINING IS IMPACTING CAR SALES

    Let’s face it: automotive sales are becoming increasingly competitive and impersonal with the growth of the online industry. Customers are savvier than ever about getting the best deal, and traditional dealerships are looking to offer greater value through personalized service and better...
  3. Chris Vitale

    Ninjas 4 AUTOMOTIVE DEALER SALES SOLUTIONS FOR 2024

    Online brokers are increasingly eating up market share in the automotive sales industry. The traditional ways for brick-and-mortar dealers to attract customers are changing, and 70-80% of all leads are coming from the phone or the Internet. Tomorrow’s dealer sales solutions need to focus on...
  4. Chris Vitale

    Ninjas 5 RESULTS YOU’LL GET FROM OUR CAR SALESMAN TRAINING

    All the talent in the world can’t replace solid car salesman training. It’s an ongoing process, and it’s got to be done right or your dealership’s profitability will suffer. As a successful owner or general manager, you know what it takes to make a sale, but sales training and strategies are...
  5. Chris Vitale

    Ninjas PROVEN STRATEGIES AUTO DEALER GENERAL MANAGERS USE TO INCREASE SALES

    As an auto dealer general manager, you’re responsible for everything from bringing the newest inventory onto the lot to making sure the employee bathroom gets cleaned. No matter what you’re dealing with today, somehow, some way, all of it contributes to the one overarching goal of the business...
  6. Chris Vitale

    Ninjas CAR DEALER SALES TRAINING PROGRAMS THAT WORK

    You’ve hired some wonderful people to help your dealership sell vehicles, but the numbers just aren’t where they should be. Why are the KPIs not spiking? The first place to look is training. Talent is important, but if it’s not supported by disciplined on-brand messaging even the best team is...
  7. Chris Vitale

    Ninjas CAR SALES QUESTIONS TO ASK CUSTOMERS ON THE PHONE

    Natural salesmanship can take an associate a long way in any business, but there is always a breaking point where the intuitive drive to sell has to give way to disciplined messaging centered on customer concerns. However, the automotive world is not just one of many examples where this is...
  8. Chris Vitale

    Ninjas MUST-HAVE PHONE TRAINING FOR AUTOMOTIVE SERVICE ADVISORS

    It’s a busy Saturday afternoon at your dealership, and the phones are ringing off the hook. In the middle of the flood of incoming calls, there’s Steve, your star service advisor. He’s juggling conversations, developing sales opportunities, and keeping customers happy. What makes Steve cool as a...
  9. Chris Vitale

    Ninjas Dealership Training: Handling Phone Leads That Convert to a Sale

    Picture this: it’s the end of the quarter, and your dealership is so close to hitting your targets, and you can almost taste the victory champagne. You’ve been burning the midnight oil, the team’s been cranking out calls—but you’re still a hair’s breadth away from the goal line. Then, you...
  10. Chris Vitale

    Ninjas CAR SALESMAN TRAINING TIPS TO REACH YOUR MONTHLY GOALS

    Cracking the sales code: it’s an enigma that keeps sales leaders, general managers, and dealership owners puzzling over tactics month after month. When sales numbers dip, you know it’s time to rethink your strategy. But the story of missed monthly targets is more than just the numbers. Every...
  11. Chris Vitale

    Ninjas Best Voicemails to Leave for Sales

    Outbound calls are a frequent activity at any dealership, but your teams are often met with a voicemail greeting rather than a customer. This can happen for many reasons and during any part of the sales cycle, but leaving a confusing or enthusiastic message is a surefire way to lose business...
  12. Chris Vitale

    Ninjas What is a Sales Consultant at a Car Dealership

    Anyone who’s spent time at a dealership knows the usual suspects. There’s the finance team, the managers, and of course, the service guys, and they all have their areas. But without fail, every time you look up, you wonder, “What is a sales consultant at a car dealership doing?” It seems like...
  13. Chris Vitale

    Ninjas WHAT DOES AN AUTO DEALER CONSULTANT DO?

    Auto dealership managers and leaders, you know this scene well: a lively sales floor with phones ringing nonstop, yet the sinking feeling that your sales numbers won’t reflect the bustling atmosphere. You’re seeing plenty of web traffic and inbound calls, but the number of closed deals struggles...
  14. Chris Vitale

    Ninjas Is Your Dealership Using Phone Scripts for Car Sales? You Should Be.

    We’ve all been there—trapped on the receiving end of a sales call that’s so rigidly scripted it’s practically robotic. “Hello [Customer Name], I am calling from [Company Name]...” It’s enough to make anyone hang up before they can finish their painful introduction. But let’s change our...
  15. Chris Vitale

    Ninjas How Can I Increase Car Sales At My Dealership?

    Dealership leaders stand at a crossroads today. Many of them are asking, “How can I increase car sales at my dealership?” Yet, it’s not a question born out of incompetence or inability to sell. It’s a recognition that the market has shifted, and with it, the expectations of the consumers has...
  16. Chris Vitale

    Ninjas 5 Car Sales Techniques to Increase Your Bottom Line

    In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice were enough to seal the deal. Today’s phone sales landscape is a battleground where only the smartest, savviest, and most strategic thrive. And the...
  17. Chris Vitale

    Ninjas What to Look for in Car Sales Training Programs

    What to Look for in Car Sales Training Programs When you first dive into the world of car sales training, it’s easy to get bogged down in a sea of generic advice and cookie-cutter solutions. Ironically, the one-size-fits-all approach doesn’t really work for anyone. The reality is that...
  18. Chris Vitale

    Enhancing Your Dealership's Success with Onsite & Virtual Dealership Training

    In today's competitive automotive industry, staying ahead of the curve is crucial for dealerships to thrive. One way to achieve this is through a comprehensive training program that empowers your Sales Consultants and BD Agents to excel in their roles. Here are the top four ways Onsite & Virtual...
  19. Chris Vitale

    Boost Your Dealership's Sales With Effective Dealership Sales Coaching

    Dealership Sales Coaching is a game-changing approach to training that equips your Sales Consultants and BD Agents with the skills and knowledge needed to excel in phone interactions with customers. By providing continuous and personalized coaching, your team will be prepared to handle a variety...
  20. Chris Vitale

    Ninjas Why your dealership needs dealership sales coaching

    Thanks, man, great question! The most successful stores on our platform have a manager confirmation structure and it's very specific for "common sense" appointments. For example, if someone is coming in later today or tomorrow (or any time in the future), a manager would call and simply offer a...