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  1. R

    Warranty Downloads

    After closing a claim in CDK I am unable to get the RO to download to the Chrysler website. Other manufactures I have no issue but I can't do it with Chrysler. I have spoken with dealerships and they tell me it's hopeless. They have always manually entered the claim. Does anyone have any...
  2. R

    Reynolds VPN issue

    Thanks for the reply. Turns out that the dealer has a third party IT team and they apparently do not know how to configure a VPN. Reynolds has been extremely helpful with the whole process.
  3. R

    Web Based DealerTrack

    Does anyone know if you can switch to the non-GUI version in the Web Based DealerTrack? I know it's control+E on the other versions. I asked support and they were unsure.
  4. R

    Reynolds VPN issue

    :banghead:
  5. R

    Reynolds VPN issue

    I connect to a dealership using a Windows VPN and I'm able to and the Reynolds server to the connection settings and Ping the server. But when I try to open ERAccess is just checks for software updates then closes the screen. I'm not getting a serial number either. I've had conference calls with...
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