bdc

  1. G

    Seeking Experienced Customer Service Representatives

    Honcker is seeking an experienced automotive Customer Service Representative to work out of Manhattan office. This is a great opportunity to get in on the ground floor of a fast growing startup that is changing the way customers can lease vehicles. Responsibilities : Professionally handle...
  2. A

    Friendemic- Looking for BDC Experience

    Hello all, I am the recruiting coordinator for Friendemic, a marketing firm that specializes in social media marketing for large dealerships. We are looking for someone with BDC experience to fill our San Diego Client Strategy Specialist position. The pay starts at 45,000 annually and is...
  3. Chris Fruchey

    Started from desperation.....

    Sorry for the long post but I want to grow and need to give the whole story to get the best feedback. Our store sells roughly 200 to 220 a month, which is killing it in our neck of the woods, we have an Internet Dept with a Director(online pricing, Appt confirmation and pushing the appt...
  4. Catie.B

    What Lead Sources are Truly Working?

    Hey guys! I haven't bee too active in a while but I have an age old question yet again. What lead sources are you using and what's truly working? We have used many over the years but I am now going through a buy/sell and I'm looking to have some fresh new ideas. We plan to keep AutoTrader and...
  5. Chris Fruchey

    Round robin, is it really fair?

    I was recently tasked with starting a BDC at our store due to blown sales calls, not logging, and let's face it sales consultants are lazy. I started at the beginning of the month and we are already seeing a huge increase in shown and sold appointments even though we do not get near as many...
  6. Gene Tilby

    BDC Manager Position - Bish's RV - Meridian Idaho

    Job Summary Title: Exceptional Opportunity for talented Business Development Professionals Summary One of the America’s fastest growing Recreational Vehicle Dealers has an IMMEDIATE OPENING for the best customer relations person in the area to manage our Business Development Center and...
  7. Steve Stauning

    Crusty Old Sales Leads

    Last month I wrote a post for DealerRefresh on how dealers that want to be successful in a flat-to-down market need to focus more on some of the "old school" stuff like processes, phones, measuring ROI, and (especially) those crusty old sales leads. While most of the feedback has been aligned...
  8. C

    Looking for a Dealership BDC Rep in NJ - Burlington county

    Looking to hire a part time bdc rep with full time potential. Would be working at a Chrysler, Jeep, Dodge, Ram and Chevrolet store, following up with showroom visits, lease ending customers, and calling on manifest lists. We are located in Burlington county. Contact me directly
  9. RossS

    New Internet Manager looking for resources

    I was just hired to manage internet operations for an autogroup that includes a Chevy dealership, a Subaru dealership, and multiple used car shops. I am relatively new to the industry and completely new to automotive internet sales. My job is two faceted. I am to create and implement a system...
  10. cbautomotive

    BDC Manager / Internet Sales Manager - Morristown, NJ

    TOYOTA/SUBARU of Morristown, a family owned and operated Morris County Dealership is searching for an experienced BDC Manager. The Internet Manager will be dealing exclusively with leads generated by our internet sales initiatives including leads generated by our dealership’s website. Job...
  11. D

    BDC Director - Castle Automotive Group (Chicago, IL)

    Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. We are expanding and need an experienced BDC Director...
  12. Devorah Wolf

    Is nurturing high-funnel leads a drain on your BDC resources?

    Ilana's Zur's article outlines some ways to nurture early stage leads- the ones who are months away from buying- without draining your sales and BDC resources constantly calling these people who aren't ready to buy. https://www.dealerrefresh.com/lead-nurture-gut-bdc/#more-22338 Does your...
  13. Catie.B

    New Internet Manager Questions

    I am not new to the car biz, but new to my position. I am looking to network and get input on the best practices around. I would like to hear about any good processes (as I am currently renovating ours), lead management tips, overcoming objections, whole nine yards. I want to hear any and...
  14. Nathan Thompson

    Starting A Service BDC-Come along for the ride!

    Hello to all, My name is Nathan and I thought I'd stop by to introduce myself. I've been in this wonderful business for right at ten years now. I've enjoyed selling for brands such as Chevy,GMC, Buick, BMW, Volvo, Toyota, Nissan, and Honda. I also got my fiancé into the business and she has...
  15. Nathan Thompson

    Hello! New Member Here - Starting a service BDC from the ground up.

    Hello to all, My name is Nathan and I thought I'd stop by to introduce myself. I've been in this wonderful business for right at ten years now. I've enjoyed selling for brands such as Chevy,GMC, Buick, BMW, Volvo, Toyota, Nissan, and Honda. I also got my fiancé into the business and she...
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