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Auto Voice Mail

Discussion in 'CRM, ILM, Chat, Desking, Emails, Phone, SMS' started by Jay Nelson, Nov 20, 2018.

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  1. Jay Nelson

    Jay Nelson
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    i remember this was a thing back in the day. Has anyone heard of companies dropping VM without a ring? A local RV dealer has been using it with some success?
     
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  3. Alexander Lau

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  4. reverson

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  5. Alexander Lau

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  6. Jerry Thibeau

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    There are some really great ways RVM can be used at a dealership. Most manufacturers require a follow-up call after service. A larger percentage of these calls go to voicemail already, so why not use RVM. My company Talk Options allows a service manager to record one thank you voice mail to service customers and then it can be sent x number of hours upon the close of an RO to every service customer on a daily basis. We are currently integrated with CDK, AutoSoft and DealerTrack. This is within TCPA since the customer just did business with you.

    RVM.JPG
    The other great way to use this feature is for declined service work. Service advisors can record a customized message to customers who may have declined certain repairs and have it arrive at a future date.

    RVM 2.JPG

    If anyone would like to learn more about this, please reach out to me: 585-749-2015

    Thanks!
     

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