Automotive Human Capital Strategist

[candicerose]

Hello! I am a passionate human capital strategist that loves automotive retail. As the Organizational Development Director of the Walser Automotive Group in MN, I lead a transformational change to a 1 person selling model that recruits recent college graduates into hourly customer specialists positions. I believe your human capital strategy (i.e. how you recruit, pay, train and retain your team) will dictate the strength of your customer experience.

I am excited to be a part of this innovate community and look forward to rich discussion on how to evolve as an industry.

Thanks!
Candice Crane

 

[Jeff Kershner]

Candice,

Please check your email. I have a funny story to share with you.

Also - have you read Adams article? You may find some interest in it - http://www.dealerrefresh.com/8-steps-to-long-term-hiring/