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  1. CarolineBarron

    CarolineBarron
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    Noob

    First Name:
    Caroline
    Dealer or Company Name:
    GSM
    Joined:
    Mar 16, 2018
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    Location:
    Winchester Va
    Has anyone heard of Car Mail or used them? I have tried to find them online and am having no luck.
    Thank you!
     
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  3. Alexander Lau

    Alexander Lau
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    Sr. Refresher

    First Name:
    Alex
    Dealer or Company Name:
    MV
    Joined:
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    Location:
    Pittsburgh, PA
    I've never heard of them and similarly, I'm unable to find their listing. Why do you ask, out of curiosity?
     
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  4. CarolineBarron

    CarolineBarron
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    Noob

    First Name:
    Caroline
    Dealer or Company Name:
    GSM
    Joined:
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    Location:
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    They quoted one of my dealers a ridiculous sum for mail, $150 a month to mail to the Toyota OCP customers. Which looking at thier UIO and SCR is just not possible. I am an honest vendor. Always have been, and I dislike dishonest lead ins...
     
  5. craigh

    craigh
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    Super Moderator

    First Name:
    Craig
    Dealer or Company Name:
    Vicimus Inc
    Twitter Handle:
    craighooghiem
    Joined:
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    Location:
    Ontario, Canada
    I'm embarassed to ask, but...
    What's OCP?
    What's UIO?
    What's SCR?
     
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  6. CarolineBarron

    CarolineBarron
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    Noob

    First Name:
    Caroline
    Dealer or Company Name:
    GSM
    Joined:
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    Messages:
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    Location:
    Winchester Va
    Ha! I am sorry... OCP owner communication program.
    UIO units in operation ( which is used to calculate a dealers service market share)
    and SCR Service Customer Retention. :)
     
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  7. Rick Buffkin

    Rick Buffkin
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    Sausage King of Chicago

    First Name:
    Rick
    Dealer or Company Name:
    Beaman Automotive Group
    Joined:
    Oct 29, 2009
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    Location:
    America
    @craigh@craigh I was wondering and thinking the same exact thing!!! LOL :rofl:
     
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  8. CarolineBarron

    CarolineBarron
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    Noob

    First Name:
    Caroline
    Dealer or Company Name:
    GSM
    Joined:
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    Location:
    Winchester Va
    sorry!
     
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  9. Alexander Lau

    Alexander Lau
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    Sr. Refresher

    First Name:
    Alex
    Dealer or Company Name:
    MV
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    Location:
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    LOL, I've never heard of those either. Are those new acronyms for industry standards. I've nothing against them, just never heard of 'em.

    [​IMG]
     
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  10. CarolineBarron

    CarolineBarron
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    Noob

    First Name:
    Caroline
    Dealer or Company Name:
    GSM
    Joined:
    Mar 16, 2018
    Messages:
    5
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    Location:
    Winchester Va
    no... not in Toyota.
    Toyota scores its dealers on two retention metrics in fixed- SCR and SMS. Service Market Share being the second.
     
  11. Alexander Lau

    Alexander Lau
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    Sr. Refresher

    First Name:
    Alex
    Dealer or Company Name:
    MV
    Joined:
    Feb 11, 2015
    Messages:
    1,423
    Likes Received:
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    Location:
    Pittsburgh, PA
    Bahhhhhhhh.... Toyota. I see. :-)
     
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