1. Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.
    Dismiss Notice

Dealer-FX anyone using it?

Discussion in 'Service Marketing and Fixed-ops & Parts Solutions' started by Alex Snyder, Jun 6, 2018.

This forum sponsored by...
  1. Alex Snyder

    Alex Snyder
    Expand Collapse
    President Skroob

    First Name:
    Alex
    Dealer or Company Name:
    DealerRefresh
    Twitter Handle:
    axsnyder
    Joined:
    May 1, 2006
    Messages:
    2,469
    Likes Received:
    778
    Location:
    Vermont
    Dealer-FX has been popping on my radar lately. A few friends are checking it out and then asking me what I think. Other than a short peak during my Dealertrack days, when we were discussing acquisitions, I haven't spent much time getting to know this service solution.

    https://www.dealer-fx.com

    Word on the street is they're snagging up Xtime dealers left and right.
     
  2. This forum sponsored by...
  3. Tom Massengale

    Tom Massengale
    Expand Collapse
    Noob

    First Name:
    Tom
    Dealer or Company Name:
    incomingservicecalls.com
    Twitter Handle:
    @blueoval
    Joined:
    Oct 5, 2012
    Messages:
    6
    Likes Received:
    1
    Location:
    Indianapolis
    Alex, we use their scheduling tool under the wiadvisor brand name, mostly with FCA dealers - I think they have a national contract with FCA. I have not had one Xtime dealer switch to Dealer-FX. The scheduling tool is a little clunky compared to others and one flaw is it will not pull sold customers that have not had their car in for service yet. So if a customer purchased the vehicle 6 months ago, but has not had the car in for service, you have to treat them as if they had never been to the store before and enter all their information in the system.
     
    Collapse Signature Expand Signature
    • Like Like x 1
    • Useful Useful x 1

Share This Page

This forum sponsored by...