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DealerRefresh Support forum Rules

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Alex Snyder

President Skroob
May 1, 2006
First Name
Registration to this forum is free! We do insist that you abide by the rules and policies detailed below.

General Rules include:

  • While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or purposeless inflammatory posts. Our decision is final in these matters.
  • Please refrain from posting meaningless threads, one word (or short) non-sense posts, or the such.
  • Multiple or repeated posting in order to increase your post count is not allowed.
  • Advertising, spamming and trolling is not allowed. This includes using the forum, email, visitor messages, blog comments, picture comments and private message or conversation features to spam and promote your services without invitation to do so to other members.
  • Please wait a reasonable amount of time before bumping posts. 12 hours is a reasonable time to wait.
  • We also do not allow posts or links to sites that are sexual, racial, or religious in nature. The moderating team shall be the sole arbitrator of what does and what does not violate community standards.
  • Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
  • Each member is allowed one login account. Registering with multiple accounts is not allowed.
  • We reserve the right to remove offensive posts without notice.
  • English is the preferred language here. If you must post in a different language, please post an English translation in that same posting.
  • Also while these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
  • Vendors: Blatant advertising, promoting or solicitation is NOT allowed! Discretion over what is an advertisement is left to the moderators, so ask one before you post. If you don’t ask, it will be deleted and your username will be flagged.
  • We also reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums are a privilege and not a right.

Advertising Services and Solicitation

We recognize the need for a vendor to offer a solution to any user who is struggling with something. There are tactful ways to do this so that you are not in violation of the forum rules. If you need help constructing a post or thread that does not violate the DealerRefresh rules, feel free to ask me for assistance. Moderators have discretion in determining what is a helpful posting and what is purely a solicitation. Please respect their decisions.

Here is a simple way to look at it: Before you post, ask yourself if your post is being made solely for Promotional Reasons. If so, don't post.

Take advantage of your Profile Page. Everyone has the availability to utilize their Profile Page by filling the corresponding fields for Company/Dealer Name, Homepage URL, Services, and you Signature line(s). Don't go overboard and have your signature looking all SPAMY with images, over using BOLD text and links to every feature page on your company website. Be tasteful.

If someone (dealership) *genuinely* starts a thread about your product and/or services, feel free to take the opportunity to respond with class. Answer any questions while providing help or advice if and when needed.

Members are encouraged to use the reporting feature when they come across a posting or a thread they feel is an outright solicitation. Members are also encouraged to forward solicitations Jeff Kershner or Alex Snyder.
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Visit Generations Digital
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