Like many of you here on this forum I wear multiple hats. One of my original roles 7 years ago was to manage IT including help desk, managing our server room and contracts. Over the years I have had added to my job role CRM Management/Training, Marketing & Graphics Design, and as of 2 years ago eCommerce Manager. I know multiple job roles are not all that uncommon especially for a single point store but I am currently at a crossroad in my career and I am looking at how best to re-allocate some of these jobs.
How do most of you in a single but high volume store handle your IT infrastructure? Servers, Switches, Firewall appliances, Exchange. Do you outsource your server room? How about desktop support do you have one employee that is more technical so he gets the role or do you outsource that as well? How about Marketing and Graphics design in house or do you hire out?
Thanks in advance.
How do most of you in a single but high volume store handle your IT infrastructure? Servers, Switches, Firewall appliances, Exchange. Do you outsource your server room? How about desktop support do you have one employee that is more technical so he gets the role or do you outsource that as well? How about Marketing and Graphics design in house or do you hire out?
Thanks in advance.