I really need some help here. Let me explain our process. We currently funnel all of the Internet Leads through our BDC. When an appointment shows we rotate through our sales team. If a salesperson is busy with another customer we keep them at the top of the rotation but then move to the next person in line. I am getting complaints from upper management that certain sales people are not getting enough opportunities. The problem I see is the sales people with the fewest opportunities are also the people who sold the most vehicles last month so they were busy more often then the other sales team members. How do you handle this situation or what is your process. I am open to any new idea.