I was just hired to manage internet operations for an autogroup that includes a Chevy dealership, a Subaru dealership, and multiple used car shops. I am relatively new to the industry and completely new to automotive internet sales. My job is two faceted. I am to create and implement a system for managing internet leads, follow up processes, etc. I am also responsible for making sure that we are competitive online (internet pricing strategy, utilization of third party resources, SEO, etc.) I have been combing through all of the information available online, including these forums, and the few related books that I can get my hands on. Can anyone recommend resources that will help me to gain a strong understanding of the online automotive industry?