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Nice job fleecing us Cobalt...

kevinfrye

Sr. Refresher
Apr 7, 2009
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Kevin
One of our stores just switched their inventory management provider to Dealer Specialties. We updated all of our vendors with no problem. Just got a phone call from Cobalt though... they need a "$100 setup fee" to make the change. How come they are the only site that we changed the inventory feed to that needs money to do it???
 
I tell you, I don't miss Cobalt's billing one bit! The only things I miss about Cobalt are my account advocates that really cared and took the time to try to work around Cobalt's limitations and the "managed specials" that I could apply to all models at one time. Not able to do that with my current site provider- yet.
I definitely suggest asking for a refund and an exception if you've been a customer for a long time and also do the frame-in if you're able to...I know that GM locks down the frame-ins for inventory.