- Jul 6, 2010
- 90
- 55
- First Name
- Baron
We are trying to work with a company, VDI, and their product "Shadow"
What they do is add a cookie to your website that tracks customers by ip address and matches them up to a full database of customer information (name, phone, e-mail; anything that may be out in the public domain.), then generates that information to go in to your CRM, for whatever follow-up you deem necessary. The customer doesn't even have t submit a form. All they need to do is visit the website, to have their information collected. (sort of creepy, I know)
A) Has anyone worked with this company previously, and how were your results
B) What would your advice be on the messaging to people who never even sent you their information?
What they do is add a cookie to your website that tracks customers by ip address and matches them up to a full database of customer information (name, phone, e-mail; anything that may be out in the public domain.), then generates that information to go in to your CRM, for whatever follow-up you deem necessary. The customer doesn't even have t submit a form. All they need to do is visit the website, to have their information collected. (sort of creepy, I know)
A) Has anyone worked with this company previously, and how were your results
B) What would your advice be on the messaging to people who never even sent you their information?