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VIDEO: Car owner catches dealer mechanic on joy ride...with her car?

Discussion in 'Industry News, Resources and Leadership' started by Ryan Gerardi, Sep 8, 2017.

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  1. Ryan Gerardi

    Ryan Gerardi
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    First Name:
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    A California man and his wife took their Camaro to a Chevy dealership for an oil change and A.C. repair. What they found was an employee taking the car through a restaurant drive-through.

    See the mechanic caught in the act in this video. Be sure to view the owners video response at the end.

    How often does this occur at dealerships? Is this condoned on the down-lo or highly frowned upon?

    What can owners and managers do to prevent rogue employees from doing things like this? How does this affect a dealer's reputation?
     
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