• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

TEST: Shoppers Don't Know Cars... do you?

My conclusion - most Domestic and Asian Imports look the same

Yup. We car guys have a well trained eye... shoppers do not. Our eye is trained to hunt for subtle little clues (like the shape of the badges). We scan the car and see that lil emblem (or spoiler, or tail light, or....) then bloviate "oh that's a Nissan XL714".
 
Yup. We car guys have a well trained eye... shoppers do not. Our eye is trained to hunt for subtle little clues (like the shape of the badges). We scan the car and see that lil emblem (or spoiler, or tail light, or....) then bloviate "oh that's a Nissan XL714".

That is what I did, but I'm not sure that my score reflected the effort.
 
  • Like
Reactions: joe.pistell
Did you find yourself FATIGUED?

Most everyone tells me that this is not easy and they're tired and glad it's over. The test was 10 minutes long. Car shoppers are avg'ing >20 sites and taking WEEKS to do this.


Regular to the forums recall me shadowing my brother while he bought a car. He logged TEN HOURS OF INTERNET WORK before he came into the store (and he still missed many opportunities).

Again, we as an industry, under weight how hard it is for a shopper to make a great decision on the internet.


#empathy
 


Write your reply...