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Does anyone use Salesforce?

We use it here at Hearst and I really like it. However, I just can't see it being as successful in a dealership without TONS of customization. Plenty of good, off-the-shelf CRM tools out there that are already built for dealerships.
Completely agree. It surprises me that groups like Saleforce don't have a plugin or mechanism that would enable a dealer to flip to an automotive-centric CRM, considering the market.
 
Completely agree. It surprises me that groups like Saleforce don't have a plugin or mechanism that would enable a dealer to flip to an automotive-centric CRM, considering the market.

SalesForce does not really care about Automotive, they do fine with large companies. They are also very expensive compared to the ones that are already built for the car business!