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  1. Jeremy Brown

    Social media gurus nailed in Onion parody

    Customers WILL be your friends if you treat them right and work for them. Ie follow up, schedule service appointments, send birthday cards. and you can do ALL that through social media, Heck Facebook tells you their birthdays, you dont even need that info in your crm! If your customers...
  2. Jeremy Brown

    Need Custom Dealer Mini Sites Or Banners? I'll Produce Them. v. Kcar

    wow , Joe as a newbie "refresher" I applaud your dedication, and now am a little intimidated. (its a good thing)
  3. Jeremy Brown

    Social media gurus nailed in Onion parody

    You would be amazed at some of the "pros" in our industry have fake followers. use this link and find yours Status People Fake Follower Check — Social Media Management Platform for Business Now im not saying SOME fake followers were done maliciously. 1% of mine are fake. (I have no idea...
  4. Jeremy Brown

    Naked Lime?

    Being a scion dealer I am "handcuffed" into using Naked Lime for my scion website. I have to say since we went from Xi to Naked lime our website does look fresher. But the numbers dont show any significant improvement.
  5. Jeremy Brown

    Pricing your used car - retail price vs internet price and amount of discount

    Guys Ive said it before and I will say it again the Provision tool is the best I ve used. It helps you get the right car at the right price so you can make A fair profit. I will not let my owner get rid of it, fact is he wouldnt anyway. It makes me look like a genius! You guys can go ahead...
  7. Jeremy Brown

    Lifetime engine warranty - Do you offer it

    Yago, my warranty is underwritten by The Great American Insurance group, they have been in business for over 100 years. ( so no fear in them going anywhere) also with 100 years of business their reputation speaks for themselves. Having gone thru a few minor claims with them, I would recommend...
  8. Jeremy Brown

    Lifetime engine warranty - Do you offer it

    We offer an Unlimited Lifetime Power train warranty on all My New Toyota's, Scions and any preowned "Asian" name-plated car that is less than 5 yrs old and has less than 50000 miles. We have seen a 20% increase in business in new car sales since the beginning of the program. We also made sure we...
  9. Jeremy Brown

    TrueCar Latest Updates - the Ultimate TrueCar thread - Post your updates!

    He guys just had a customer email me this and he told me I was fool for not signing up with Truecar. What do you think? Thanks for reaching out. TrueCar does not ask for your Social Security Number or personal credit information at any time. TrueCar provides consumers with free, transparent...
  10. Jeremy Brown

    Is WHAT you stock a marketing decision?

    Just trying o bring the thread back....lol
  11. Jeremy Brown

    Is WHAT you stock a marketing decision?

    Ed I completely agree with you. If i don't have what people are looking for, then they wont even get a chance to experience what my dealership has to offer. What I stock is the MOST important out of all decisions I make and that goes from my used car inventory to how many new red Camrys i keep...
  13. Jeremy Brown

    TrueCar using Zag Dealer Data to Create Value???

    Couldnt have said it better. But the question remains is there ever a point when a dealer SHOULD sign up for a program like zag/truecar?
  14. Jeremy Brown

    TrueCar using Zag Dealer Data to Create Value???

    Wow nothing gets a debate going like Truecar. I just wish in their "transparency they told the customers what they are doing to the dealers. IE making them whore out their vehicles to even get noticed on their site and then charging them a couple of hundred bucks per deal for the opportunity. I...
  15. Jeremy Brown

    School me on Twitter "Promotion?"

    Since this thread has gone away from the twitter subject. I would also like to plug the vauto system. We use it at my store and I thought vAuto was awesome before and then they added the provision tool. If you guys havent switched yet do it now! lol (or maybe I should just be quiet and enjoy...
  16. Jeremy Brown

    Service Lane is the Gateway to Sales. Best Practices Needed.

    What about Scheduling a sales person to work the service lane? I work at a satelite store and the only way for my guys to contact someone in the service lane is to be scheduled to work there. New customers(to Service) are greeted with a familiar face and older ones are offered a no charge...
  17. Jeremy Brown

    Critiquing A Live Dealer Chat Script -- Chat Tracks

    Ok guys here it goes - with Jeff's permission to post. Instead of digging thru my chats i just picked the last one I did. Please critique. The only way I am going to be able to train my guys to do it correctly is for me to do it correctly. I appreciate all your help! Starting Time: 7/20/2010...
  19. Jeremy Brown

    Critiquing A Live Dealer Chat Script -- Chat Tracks

    if I put one of my chats on here(at the risk of me looking like an idiot) would you guys critique it? I am VERY new at the chat thing and could use any pointer that you could give.
  20. Jeremy Brown

    Critiquing A Live Dealer Chat Script -- Chat Tracks

    I 100% agree with Shereef. I wish I would 've posted sooner so I would be the one who looked smart! haha
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