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Chat Challenge: Show Me Your Chat
Alex We manage our Chat Team similar to how a dealership manages a sales team. Volume of Chats, Conversion Percentages of Sales, Service, and Parts Chats, and overall Customer Satisfaction Score. Our Dealership Chat Specialists have to maintain above our average in All areas to gain bonuses...- Shereef
- Post #27
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Chat Challenge: Show Me Your Chat
Leanne Very Happy to see Go Auto here on Dealer Refresh! I am glad your team is maximizing the use of our chat software, and you have helped us improve it along the way :-) Thank you!- Shereef
- Post #14
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Chat Challenge: Show Me Your Chat
Dan I agree that it is good icon placement based on the available room in the banner, but assume this was a custom request from the dealer. AE would more than likely have recommend an icon with a operator image on the initial install with a good call to action (I am assuming AE would recommend...- Shereef
- Post #13
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Chat Challenge: Show Me Your Chat
JD I would love the opportunity to walk you through our dealer chat software, managed chat processes, and back-end, so you can see our results. I think if you do the same with the others you will see some distinct differences. Call or email me and let's schedule a tour.- Shereef
- Post #12
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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What's wrong with my chat?
Tom The chat leads are coming from the same source as your form fills (Your website). It's fishing in the same lake from a different side of the boat :-). You should see a similar closing ratio on the Chat Sales Leads received. Have you been using the service long enough for the leads to be...- Shereef
- Post #14
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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CarChat24 FREE 5 USER Premium Pro Dealer Chat software till 2014!
Very Happy to hear we are exceeding your expectations, and Thank you for letting everyone know about your experience dealing with our company. CarChat24 wants all Dealers to take advantage of the extra leads/sales just waiting to be had form their best source, and this free offer should open a...- Shereef
- Post #6
- Forum: Deals4Dealers
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CarChat24 FREE 5 USER Premium Pro Dealer Chat software till 2014!
Hi Kelly Thank you for letting everyone know we are for real, and offer our free software for all car dealers who want chat. Offering a free version, and also allowing dealers to use our 5 user premium pro version free 'till 2014 should allow dealer personnel in your type budget situation to...- Shereef
- Post #4
- Forum: Deals4Dealers
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Low Cost Live Chat Software
CarChat24 Always-Free version, and Advanced Dealer Chat Software (5 User Premium Pro) Free till 2014. Been Thinking of Adding Chat? Why Wait? Click Dealer Refresh Deals For Dealers Link Below...- Shereef
- Post #222
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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CarChat24 FREE 5 USER Premium Pro Dealer Chat software till 2014!
Thinking of adding Dealer Chat Software to your site? Why wait? Sign up now for our Always - Free version, and you will get Free use of our 5 User Premium Pro version until 2014. After we arrive at 2014 if you want to upgrade you can, if not, you can remain on the Always - Free version. Get...- Shereef
- Thread
- Replies: 5
- Forum: Deals4Dealers
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Has anyone heard of C-4 Analytics?
I'm glad to see this thread go full circle and get some real feedback from someone who uses C-4. I just saw this thread for the first time after Really Dan recently brought it back to life (Is Really Dan....Really Dan?) I enjoyed reading Justin's response to Kcar's obvious unwarranted attack...- Shereef
- Post #10
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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share your videos here
Great one for Car Guys & Gals The Universe Made Car Sales People - YouTube- Shereef
- Post #217
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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ActivEngage vs ContactAtOnce vs CarChat24?
Mike, Glad you got to read Unfair Advantage! There is lots of great info in that book :) We will be done with the Android Mobile/Tablet and IPhone/IPad applications by month end. Android will be the first to be available. IPhone/IPad release will depend on how long it takes to review our...- Shereef
- Post #37
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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ActivEngage vs ContactAtOnce vs CarChat24?
Hi Sachin, You actually have access to everything mentioned and more via your CarChat24 Dealer Chat Software admin panel (We have strong advanced analytic reporting), and you can even set them up to email specific reports. Here is the URL to login...- Shereef
- Post #32
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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ActivEngage vs ContactAtOnce vs CarChat24?
2 sales maybe in 2 years? Does this post sound believable to anyone? Lot's of happy customers posting here for all the companies mentioned. If you are looking for software or a chat provider, do your research. Talk to the clients of the companies you are considering. Look at the cost and the...- Shereef
- Post #29
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Low Cost Live Chat Software
We are finally nearing the end of beta and have created a direct link for dealers to get our New Auto Dealer Chat Software Always-Free version (When you get the always-free version you automatically get a free 60 day trial of our 5 user premium pro version!). The free version will allow dealers...- Shereef
- Post #218
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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King of Dealer Website Analytic's wanted!
We are in need of an expert consultant with extensive knowledge in dealer website analytic's for our new chat software. We believe we have already created excellent reporting including a live dashboard, but want a third party expert opinion, review, with recommendations to improve it even...- Shereef
- Thread
- Replies: 0
- Forum: Jobs Available and People for hire
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Live Chat. What's The Best Way To Handle It? A Few Questions
I would love to see some of those case study facts and figures (Dealer Name, Stats before Chat, Stats after Chat, etc), as apposed to referencing numbers out of the blue. Have you done any live case studies online with unbiased volunteer dealers (Unbiased meaning not current clients)? Are you...- Shereef
- Post #9
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Live Chat. What's The Best Way To Handle It? A Few Questions
I doubt anyone has seen a drop unless they have to many pop ups, and are alienating the visitors. Below is a link to some results of case studies that were done here on Dealer Refresh. These results clearly show no drop in original conversion and a huge increase in leads from chat...- Shereef
- Post #4
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Highline Franchise Marketing
Mike, I could repeat a lot of what Jeff said, but after reading his post, find it easier to agree completely. I went from being a GM at Nissan to being an Independent Dealer, to MB, then BMW. Your message needs to be more focused on the luxury experience, but your methods to reach out will be...- Shereef
- Post #21
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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The CarChat24 beta test is almost ready to go and we would like to invite you to participate!
The CarChat24 beta test is almost ready to go and we would like to invite you to participate! We are now looking for enthusiastic early adopters to participate in our beta to help us find bugs, give feedback and feature suggestions to improve our product. What Are the CarChat24 Beta Program...- Shereef
- Thread
- Replies: 0
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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