- Apr 22, 2009
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- Ryan
At my dealership, we currently use ActivEngage. I like the reporting features in the application, I don't like the fact that the software is only available on Windows. I do not like the interface and they do not allow much modification on the interface either.
I am a big fan of Olark (https://www.olark.com), it's not made for car dealers but the interface is beautiful and it is not an annoying popup that keeps flashing on the site. Also when the customer changes the page the conversation and chat box still remains! I used Olark on a landing page in the past and it worked great. It even integrates with Google Analytics!
I cannot comment on the other applications since I have not used anything else. Ask Ryan Thompson about Carchat24, I am sure he will gladly help you.
- John
Great to hear from you John... YAY another Canadian. I'll leave this thread in the dealers hands. 3 great companies!