Greetings, DealerRefresh!
I've been lurking for a while now and now I need some help. I've been thrust into an interim ISD role that I'm hoping to make permanent. One of my first problems that I am running into is how to stop when myself and my other cybersquad members are away from the dealership.
We have yet invested in the VPN needed for ADP, but that is hopefully on the horizon.
We used NetTrack (LeadCRM) prior so stopping the clock was easy via mobile phone. We do not have that option now.
Is there any tricks of the trade that some of you could suggest. Between my Service Manager, GM and myself we have talked to several people from ADP and we're getting different answers. Right now, we're responding to mobile e-mails but that is giving us a less than desired effect.
Thanks in advance.
I've been lurking for a while now and now I need some help. I've been thrust into an interim ISD role that I'm hoping to make permanent. One of my first problems that I am running into is how to stop when myself and my other cybersquad members are away from the dealership.
We have yet invested in the VPN needed for ADP, but that is hopefully on the horizon.
We used NetTrack (LeadCRM) prior so stopping the clock was easy via mobile phone. We do not have that option now.
Is there any tricks of the trade that some of you could suggest. Between my Service Manager, GM and myself we have talked to several people from ADP and we're getting different answers. Right now, we're responding to mobile e-mails but that is giving us a less than desired effect.
Thanks in advance.