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Graduate student research - dealer CRM & service lane survey

erikh

Lot Lizard
Mar 20, 2013
8
0
First Name
Erik
Hi Dealer Refresh members,

I am conducting research for my graduate thesis at UCLA. My end goal is essentially to help dealerships and OEMs sell more cars by spending less money. If you currently own a dealership, or are a decision maker at a dealership, would you mind taking the following survey?

Survey | Qualtrics Survey Software

The survey is 17 questions long and relates to your current CRM system and service lane practices. It won't take more than about 5 minutes and I will be giving away an IPad Mini to a randomly selected respondent. Thank you very much for your time. The information you provide will be very helpful in my research.