Here's what I got today:
Here is what we are seeing.
Here's what I got today:
More than likely, the store no longer has EraLink but EraAccess which replaces EraLink.
Are you showing us a screen shot of the security questions? We have been seeing this for a while now. Our most recent problem is when we run the query builder it shows it is inactive. Dealerships can't turn it back on.
It looks like they are pushing to have all their dealers on this by the end of the year. And you are correct regarding third parties, it was designed to work within the dealership's network. Anyone outside of it, will not be able to connect.
I was told be a reliable source in Dayton that they are will be a fix (patch) for this in the next day or so.
I was also told that there is a major dealer gathering info and support for a lawsuit.
Any word on what the patch is supposed to do?
I called ReyRey this morning. Seems the patch is supposed to work on a couple more vendors and still lock some out. One of which is our main concern. B###tards. I was assured that all of that crap was supposed to be fixed. As usual, blowing smoke.
Will post anything different once I get contacted again.