Quick question to my DR folks. I just started at Black Book as a data licensing manager couple weeks ago and I think I have an idea that not many people are doing and wanted your opinions. My job is to come up with creative idea's for companies to use our data.
The Idea (I'm not the first to think of this but want your opinions)
Service customer comes to your service department has a $600 ticket. Service presents the ticket to the customer with a buy back option that waives the service charge. The invoice or ticket would have a range for what their car is worth if fixed using trade in values rough to average. Of course sales bills into the deal the service charge and gets trade ins that just ran through the service department.
Again forgive me if this is elementary and this has been going on for years.
What are your thoughts? Are you doing this? Is it successful?
The Idea (I'm not the first to think of this but want your opinions)
Service customer comes to your service department has a $600 ticket. Service presents the ticket to the customer with a buy back option that waives the service charge. The invoice or ticket would have a range for what their car is worth if fixed using trade in values rough to average. Of course sales bills into the deal the service charge and gets trade ins that just ran through the service department.
Again forgive me if this is elementary and this has been going on for years.
What are your thoughts? Are you doing this? Is it successful?