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  1. Christopher Hawley

    Netsertive? Anyone done business with them?

    I hear they are a fairly new player specializing in automotive PPC. Has anyone done business with them? How were the results? Recommend or otherwise? Please and thank you!
  2. Christopher Hawley

    Difference maker available to hire!

    Thanks for the feedback! My resume and experience tends to be confusing, and I seem to do much better face to face. Never thought about that, but would need to lose a few pounds first :D Have any examples (best practices, etc.) to share?
  3. Christopher Hawley

    Difference maker available to hire!

    I have over 20 years of very diverse, very successful auto and auto related experience, yet I learn something every day. Diverse as in: Managed the first Automotive assisted listing program for eBay (employed by eBay), which included but was not limited to; collector, classic, muscle cars...
  4. Christopher Hawley

    Should We Drop AutoTrader?

    Yes, thank you for clarifying. I was using CL as an example and obviously based on some of your responses, you have had great luck with them. My point, albeit poorly made, is that everyone's experiences will vary. As a confirmation of that, look at this thread and others like it. Having...
  5. Christopher Hawley

    Should We Drop AutoTrader?

    I haven't played in a while, but I will weigh in on this one. This type of question is the one that has plagued many of us for years and have tried desperately to quantify, validate and determine a true ROI. The reality is; we always are missing part of the formula, leaving some of it to...
  7. Christopher Hawley

    Manager, Sales Training - Cars.com

    The "apply here" link is not working. Thanks!
  8. Christopher Hawley

    Managing Partner, Operations Manager, BDC/Internet Director and more looking for career opportunity

    I have a very diverse background in the automotive business. Reader's Digest version: I have done everything at a dealership level besides write service. I have always been in the top 10% of every company I have worked for in sales. I have created several BDC and Internet departments from...
  9. Christopher Hawley

    Newbie ISM Needs Some Advice

    Chris, Congrats on the new position! I will try to help you, but many of these questions are subjective and depend on a variety of external factors. First I would like to see if there are other resources, sites, books etc that I could purchase related to being an ISM that would be helpful...
  10. Christopher Hawley

    Used Car Process for Auto Group Advice Needed

    Jeremy, I agree 100% with what you said. In a "ideal" situation, this should be, or something similar to it; their pricing philosophy. But, I took the original poster's question and request for feedback based on creating a used car process to get vehicles online in a more efficient way. And...
  11. Christopher Hawley

    Used Car Process for Auto Group Advice Needed

    Not sure I completely understand the situation, which obviously affects your proposed solution, so please take this with a grain of salt as I am just trying to help. With respect to Len, I disagree with the decision to detail first and then photograph the vehicle before going through service...
  13. Christopher Hawley

    Anyone using Auto Alert?

    Jeff, Thanks for the quick response. I feared what you said to be true. As an update; my VP was told that they (Autoalert) integrated with Vinsolutions, but I verified with VinSolutions that it does not. Through my research and posts here, it looks like it doesn't integrate with any CRMs...
  14. Christopher Hawley

    Anyone using Auto Alert?

    My VP just got back from a Honda meeting where dealers were supposedly raving about this product. Yet, when I go to the website, it is so vague that it almost requires a demo; which is smart and aggravating at the same time! It looks like a stand a lone product that doesn't integrate with your...
  15. Christopher Hawley

    Silly Shit in the car business! Post your favorite!

    I guess that is my point. I know this is a light-hearted thread, but I have been in meetings where a sales manager or lot manager was verbally raped by a GM or DP, because of the lack of balloons, which I guess I would equate to "merchandising". And while I feel that it is important to...
  16. Christopher Hawley

    Silly Shit in the car business! Post your favorite!

    Balloons. Yes, as you can see in the image above, they have the perma balloons. I can't for the life of me understand why dealerships insist on ballooning their lot to "create" excitement. Then, in the purest form of the path of least resistance, we put ONE lonely balloon on each of the...
  17. Christopher Hawley

    VinSolutions issues

    Quick update. Vinsolutions has diverted a ton of resources and good people to correct our issues. We still have some issues, but are making good progress and it was impressive to see them step up and respond. Very rarely do vendors put forth the kind of effort they have to make things right...
  19. Christopher Hawley

    Salary for Internet Sales Manager or Director

    I couldn't agree more. That said; I would like to offer some tips based on my successes and failures to not only get paid fair, but to provide tangible value to the dealership and/or upper management. I also hope some of the decision makers on this position read this as well... Disclaimer...
  20. Christopher Hawley

    VinSolutions issues

    Update: I have been contact by the Vice President of sales to hopefully get some of these issues resolved. Nothing has happened yet, but I appreciate the effort and will keep everyone updated as to the progress or lack thereof.
  21. Christopher Hawley

    VinSolutions issues

    Hello all, I am not new, but I haven't logged in a few years. Good to see that the DR community has grown! Anyways, I recently implemented Vinsolutions into our dealer group and have had a ton of issues. The people I have dealt with at VS have been pleasant, but it has literally been one...
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