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  1. David Book

    Basic CRM function is a big CRM problem for most?

    Hi Matt.. Figured you were doing some research... here's how our system works... a) Change an email template: Previously scheduled mail will send the updated version b) Change from one template to another, like the 7 day: The admin is given the option to "use previous template for already...
  2. David Book

    Automotive Manufacturers forcing ILM software

    Like many large companies - manufacturers are slow to change. A dozen years or so ago it made lots of sense for them to "require" certain tools, applications, and processes. Today, nearly all of them do allow some flexibility in terms of what tools their dealers us. But many still have an...