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  1. Welcome Center

    Welcome to DealerRefresh, let's get started.
    1. Follow the Rules

      We hate rules! But every community forum needs a few. So PLEASE do yourself (and the moderators) a quick favor and read the Rules.
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    2. How To...

      How to tutorials for items like: starting a new discussion, updating my profile, changing my photo, opt-in or out for alerts, include other members and all the other How Do I's that will help you navigate and improve your user experience. If you're not sure How To, then please post your question there and we will have you taken care of ASAP.
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    3. Announcements, Features, & Enhancements

      The internets moves fast and we do our best to keep DealerRefresh evolving. This is where we post special announcements, new features and user enhancements.
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    4. Suggestion Box

      First and foremost, DealerRefresh Dealer Forums IS YOUR community. Without you, over 10 years, it wouldn't be where it is today. We know it has its quirks and there's a lot of room for improvement, so if you have a suggestion - we want to hear it. Have an idea to improve the user experience? Let us know!!
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  2. Best Practices, Ideas, & Opinions

    Have a question or an opinion about a particular vendor, product, or support? Go here to engage with other Refreshers in your position using the same tools (or other tools), share experiences, and learn from the best!
    1. Websites, SEO, SEM, Display, Social, Marketing

      Having trouble getting a video to show on your website, trying to think of a better way to setup the finance application, getting writer's block on your about us page, wondering how to make your site show on Google better - come on in!
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    2. CRM, ILM, Chat, Desking, Emails, Phone, SMS

      Need some help with something in your sales process? Are you having trouble with AutoBase, iMagicLab, WebControl, or some other system? Did a CRM vendor just launch something new? Post about it here.
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      Alex Snyder Latest: Car Dealer Industry Averages? Alex Snyder, Apr 24, 2018 at 9:14 AM
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    3. Vehicle Merchandising & Inventory Software

      Go here to explore the art and science of merchandising your vehicle inventory with software, data, and service providers.
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      Alexander Lau Latest: Autoweb - Stock Price Alexander Lau, Apr 3, 2018
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    4. Dealership DMS Systems, Data, Security, I.T.

      Here is a list of current DMS providers for car dealers across the states. Each forum is designated to one of the major DMS providers or a groups of smaller known providers. Use each forum to start conversation, discussion, ask a question, provide a best practice or even grip about.
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      Alex Snyder Latest: CDK is opening up? Alex Snyder, Mar 29, 2018
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    5. Service Marketing and Fixed-ops & Parts Solutions

      Service Scheduling & Parts Ordering. New technology is influencing our the dealers fixed-ops yet it's such an afterthought in most dealerships! What new digital services and technology are you using to better the customer experience and daily work flow in your Fixed-ops departments. (Not Marketing)
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      Alexander Lau Latest: Your Service: Do you Shuttle? Alexander Lau, Apr 23, 2018 at 2:11 PM
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    6. Other Cool Technologies & Services

      Did you just find the coolest new product or gadget you can use at work? We wanna know about it too. What's the coolest mobile App or Desktop SaaS you've found? Or maybe you want to talk about something new that caught your eye at the latest industry conference. Go ahead and post it here! It's doesn't need to be automotive specific either.
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    7. I'm Angry and Need to GRIPE!

      Does something have you down, and in the doldrums? Can't stand the fact that your manufacturer is forcing you to use an inferior product? Maybe a vendor pissed you off with another price increase. It'll be alright. Allow DealerRefresh to be your shoulder to cry on. Sound off and get it off your chest. But still follow the rules.
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      craigh Latest: A New Spin on the AutoTrader Buy-a-Thon craigh, Apr 23, 2018 at 11:52 AM
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    8. Off Topic & Everything Else

      Go to town. Just be sure to abide by the DealerRefresh rules (no porn, religion, or spamming are the 3 biggies).
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  3. Automotive News, Jobs, Events, & Resources

    Share the latest news, talk about a conference or event, or find your next career or employee.
    1. Automotive News, Press Releases, and Events

      Something in the News you feel compelled to discuss or founds a new resource and would like to share with the community? This is where you do it!
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    2. Webinars, Broadcasts, Refresh Friday's, etc.

      Hosting, Looking for, or Participating in a Webinar, Live Broadcast, Podcast, or other type of Media Production? Go here to share with other Refreshers
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    3. Automotive Industry Jobs Classifieds

      Industry vendors, dealers and manufacturers..have a job/position to fill? Post it here for FREE!!
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      jon.berna Latest: Driven Data is Hiring jon.berna, Apr 19, 2018 at 8:40 PM
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    4. I'm Available for Hire!

      Post here when you're looking for a new job. Be sure to say enough about yourself to get you noticed and consider linking to your LinkedIn Profile.
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