Best Practices, Ideas, & Opinions
Have a question or an opinion about a particular vendor, product, or support? Go here to engage with other Refreshers in your position using the same tools (or other tools), share experiences, and learn from the best!
Have a question or an opinion about a particular vendor, product, or support? Go here to engage with other Refreshers in your position using the same tools (or other tools), share experiences, and learn from the best!
Websites, SEO, SEM, Display, Social, Marketing New
Need help with your website or discovering the latest thing Google did? What about some digital marketing? Here's your spot.
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- 2K
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- 25.7K
CRM, ILM, Chat, Desking, Emails, Phone, SMS New
Need some help with something in your sales process? Payments, sales taxes, pay plans, customer conversations, communications, and everything else that makes the sales dept tick.
- Threads
- 640
- Messages
- 7.3K
Vehicle Merchandising & Inventory Software New
Go here to explore the art and science of merchandising your vehicle inventory with software, data, and service providers.
- Threads
- 272
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- 3.6K
DMS Systems, Data, Security, I.T. New
All the fun stuff in the dealership. From DMS software to full-on statements, data policies and security.
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- 175
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- 1.7K
Service Marketing and Fixed-ops & Parts Solutions New
Service Scheduling & Parts Ordering. New technology is influencing dealership fixed-ops yet it's such an afterthought in most dealerships!
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- 100
- Messages
- 704
Other Cool Technologies & Services New
Did you just find the coolest new product or gadget you can use at work? We wanna know about it too. It t doesn't need to be automotive-specific.
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- 271
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- 2.7K
I'm Angry and Need to GRIPE! New
Can't stand the fact that your manufacturer is forcing you to use an inferior product? Maybe a vendor pissed you off with another price increase. Whatever ails you, air it here.
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- 145
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- 2.3K
REFUEL your day with something positive!
Share a tale of enlightenment, achievement, endearment, or just say something nice.
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- 14
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- 103
Independent dealers, RV, Boat, Motorcycle, ATV New
Non-franchised dealers, recreational vehicles, side by sides, motorcycles, boats, and all the fun toys! Get answers to your questions.
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- 25
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- 135
Off Topic & Everything Else New
Go to town. Just be sure to abide by the DealerRefresh rules (no porn, religion, or spamming are the 3 biggies).
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- 915
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- 8.3K
Sponsored Forums
Thank you to the DealerRefresh Sponsors for their patronage! In these forums, paid sponsors can do what they want. Run sales promotions, ask for beta testers, solicit new feature ideas, handle support items, host Q&As, etc.
Thank you to the DealerRefresh Sponsors for their patronage! In these forums, paid sponsors can do what they want. Run sales promotions, ask for beta testers, solicit new feature ideas, handle support items, host Q&As, etc.
Deals4Dealers New
Vendors - post your unique and BEST deals for dealers here. All threads expire after 3 months.
- Threads
- 100
- Messages
- 342
AllCall
Dealership BDC company who can help dealers better handle internet leads, process, and digital communications.
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- 13
- Messages
- 19
Auto Encabulator Marketing New
We Encabulate so you don't have to
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- 15
- Messages
- 22
Autotrader & Kelley Blue Book New
Autotrader and Kelley Blue Book powers digital marketing for dealerships & OEMs with hard-working tools and innovations designed to maximize leads and sales.
- Threads
- 19
- Messages
- 36
AutoSigma New
Streamline all of your marketing efforts with our automated marketing system for car dealerships, AutoSigma. Easily sync offers & messages with all of your key mediums and be reliably consistent with your efforts.
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- 1
- Messages
- 7
Cars.com - Grow With Cars New
Cars.com is a leading online destination that helps car shoppers and owners navigate every turn of car ownership. Cars.com companies include DealerRater, Dealer Inspire, Auto.com, PickupTrucks.com™ and NewCars.com®.
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- 41
- Messages
- 120
Dealer Authority
Our seasoned digital marketing team develops cohesive digital marketing strategies for our dealers utilizing SEO, PPC, and Social Media Advertising with compelling and consistent messaging that helps dealers exceed their monthly numbers.
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- 51
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- 240
ActivEngage New
ActivEngage is the premier managed messaging & customer engagement solution for car dealers, auto groups, & OEMs. From chat, text, and Facebook Messenger to digital retailing, reputation enhancement - ActivEngage offers solutions for every stage of the customer journey.
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- 1
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- 3
FRIKINtech New
Make your customers raise their hands and scream "sell me a car" by giving them exactly what they want: how much is this car for me. Dead Simple.
- Threads
- 6
- Messages
- 19
Automotive News, Jobs, Events, & Resources
Share the latest news, talk about a conference or event, or find your next career or employee.
Share the latest news, talk about a conference or event, or find your next career or employee.
DealerRefresh rules, how to use, making it better New
Rules for using the forums. How to's for items like starting a new discussion, updating my profile, changing my photo, opt-in or out, and other ways to make your experience better.
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- 38
- Messages
- 400
RefreshFriday Weekly Webcast New
Join us LIVE on Facebook every Friday at 1PM EST for #RefreshFriday where we talk "SHOP" with industry experts from the Dealership, Consultanting, OEM and Vendor side.
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- 87
- Messages
- 308
Automotive News, Press Releases, and Events New
Something in the News you feel compelled to discuss or founds a new resource and would like to share with the community? This is where you do it!
- Threads
- 286
- Messages
- 2.3K
Webinars, Broadcasts, Live Broadcast, Podcasts
Hosting, Looking for, or Participating in a Webinar, Live Broadcast, Podcast, or other type of Media Production? Go here to share with other Refreshers
- Threads
- 105
- Messages
- 401
Jobs Available and People for hire New
Industry vendors, dealers and manufacturers..have a job/position to fill? Post it here for FREE!!
- Threads
- 491
- Messages
- 903
Latest posts
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Tekion - EV Digital Retail solution for car dealers?- Latest: Brad Burlingham
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Mandates (vaccine) and the Automotive Dealership Industry
- Latest: Brad Burlingham
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Examples of New-Car Ordering website forms/processes?
- Latest: Brad Burlingham
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Encab Neil Diamond Was Just A Bagel Maker Before I met Him...- Latest: Chad Collins Sr. III
Latest resources
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Resource How to Combat Inbound & Outbound Phone SPAM at your DealershipCombat Inbound & Outbound Phone SPAM at your Dealership- Teresa Bordenet
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Resource 19 Real-World Examples: Google Review Response Techniques for 202119 reviews pulled from Google, sample responses, unique tips and tactics for each example.- jakehughes
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