This forum sponsored by...
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Welcome Center
Welcome to DealerRefresh, let's get started.
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Follow the Rules
We hate rules! But every community forum needs a few. So PLEASE do yourself (and the moderators) a quick favor and read the Rules.
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How To...
How to tutorials for items like: starting a new discussion, updating my profile, changing my photo, opt-in or out for alerts, include other members and all the other How Do I's that will help you navigate and improve your user experience. If you're not sure How To, then please post your question there and we will have you taken care of ASAP.
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Announcements, Features, & Enhancements
The internets moves fast and we do our best to keep DealerRefresh evolving. This is where we post special announcements, new features and user enhancements.
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Latest: How Do I Stack Up to My Competition? - Session at Digital Dealer
Alexander Lau,
Oct 22, 2018 at 4:30 PM
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Suggestion Box
First and foremost, DealerRefresh Dealer Forums IS YOUR community. Without you, over 10 years, it wouldn't be where it is today. We know it has its quirks and there's a lot of room for improvement, so if you have a suggestion - we want to hear it. Have an idea to improve the user experience? Let us know!!
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Best Practices, Ideas, & Opinions
Have a question or an opinion about a particular vendor, product, or support? Go here to engage with other Refreshers in your position using the same tools (or other tools), share experiences, and learn from the best!
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Websites, SEO, SEM, Display, Social, Marketing
Having trouble getting a video to show on your website, trying to think of a better way to setup the finance application, getting writer's block on your about us page, wondering how to make your site show on Google better - come on in!
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CRM, ILM, Chat, Desking, Emails, Phone, SMS
Need some help with something in your sales process? Are you having trouble with AutoBase, iMagicLab, WebControl, or some other system? Did a CRM vendor just launch something new? Post about it here.
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Latest: How do you get around giving up price over the phone?
Mike Bielaszka,
Oct 22, 2018 at 10:36 PM
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Vehicle Merchandising & Inventory Software
Go here to explore the art and science of merchandising your vehicle inventory with software, data, and service providers.
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Dealership DMS Systems, Data, Security, I.T.
Here is a list of current DMS providers for car dealers across the states. Each forum is designated to one of the major DMS providers or a groups of smaller known providers. Use each forum to start conversation, discussion, ask a question, provide a best practice or even grip about.
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Service Marketing and Fixed-ops & Parts Solutions
Service Scheduling & Parts Ordering. New technology is influencing our the dealers fixed-ops yet it's such an afterthought in most dealerships! What new digital services and technology are you using to better the customer experience and daily work flow in your Fixed-ops departments. (Not Marketing)
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Other Cool Technologies & Services
Did you just find the coolest new product or gadget you can use at work? We wanna know about it too. What's the coolest mobile App or Desktop SaaS you've found? Or maybe you want to talk about something new that caught your eye at the latest industry conference. Go ahead and post it here! It's doesn't need to be automotive specific either.
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I'm Angry and Need to GRIPE!
Does something have you down, and in the doldrums? Can't stand the fact that your manufacturer is forcing you to use an inferior product? Maybe a vendor pissed you off with another price increase. It'll be alright. Allow DealerRefresh to be your shoulder to cry on. Sound off and get it off your chest. But still follow the rules.
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Off Topic & Everything Else
Go to town. Just be sure to abide by the DealerRefresh rules (no porn, religion, or spamming are the 3 biggies).
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This forum sponsored by...
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Sponsored Forums
Thank you to the DealerRefresh Sponsors for their patronage! In these forums, paid sponsors can do what they want. Run sales promotions, ask for beta testers, solicit new feature ideas, handle support items, host Q&As, etc.
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Deals4Dealers
For a limited time, any automotive vendor can post any deal they wish to offer to the DealerRefresh community as long as it helps sell or service more cars. We are hoping this limited "free" time will help some of the newer solutions grow a larger client base!
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AutoLeadStar
Atlanta, GA
(216)-242-1320
https://autoleadstar.com/Any auto dealer will tell you: the car buying environment is rapidly changing, especially as more and more of the buying process is done online. In this new environment, it is critical that car dealers are up to speed with the latest tools for identifying, engaging, and converting quality online leads. The digital environment requires the same care and planning that goes into your real world physical showroom. A dealer website that is converting only a fraction of its website traffic into qualified actionable leads will begin to drag behind others who are doing digital better.
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Cars.com - Grow With Cars
Chicago, IL
800-298-1460
www.growwithcars.com
Grow With Cars shares data and insights for Cars.com partners to help them fuel more growth. Cars.com is a leading online destination that helps car shoppers and owners navigate every turn of car ownership. A pioneer in automotive classifieds, the company has evolved into one of the largest digital automotive platforms, connecting consumers with local dealers across the country anytime, anywhere. Through trusted expert content, on-the-lot mobile app features, millions of new and used vehicle listings, a comprehensive set of research tools and the largest database of consumer reviews in the industry, Cars.com helps shoppers buy, sell and service their vehicles.
Cars.com companies include DealerRater, Auto.com, PickupTrucks.com™ and NewCars.com®. The company was founded in 1998 and is headquartered in Chicago. It is owned by TEGNA, Inc.- 13
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CallRevu
Timonium, MD
800-298-1460
www.callrevu.com
TOP PERFORMING AGENTS CHOOSE CALLREVU. CallRevu is the leader in the phone measurement process for the automotive industry and cares deeply about the successes of our partners. We are simply passionate about what we do and it shows! agent-dash-alert-phone. Phone Skills Training. CallRevu offers a free to everyone, industry-leading, online training center.- 1
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Dealer Authority
Dealer Authority is an Automotive Digital Marketing Agency of experienced automotive professionals with a passion for helping dealerships sell more cars. We understand dealerships need to differentiate themselves online from the competition to get an opportunity in the showroom. Dealer Authority works with dealerships to develop a cohesive marketing strategy with a compelling and consistent message that stands out from the competition.
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Honcker
Lease a car online. Car dealers only pay for what they end up leasing and Honcker does all the qualifying. It is a fully credit-vetted and ready lead...errr...customer.
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Automotive News, Jobs, Events, & Resources
Share the latest news, talk about a conference or event, or find your next career or employee.
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#RefreshFriday Weekly Webcast
Join us LIVE on Facebook every Friday at 1PM Eastern time for #RefreshFriday where we talk "SHOP" with industry experts from the front line of the Dealership, Consultants and the Vendor side. Here is where you find our past episodes!
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Automotive News, Press Releases, and Events
Something in the News you feel compelled to discuss or founds a new resource and would like to share with the community? This is where you do it!
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Webinars, Broadcasts, Live Broadcast, Podcasts
Hosting, Looking for, or Participating in a Webinar, Live Broadcast, Podcast, or other type of Media Production? Go here to share with other Refreshers
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Automotive Industry Jobs Classifieds
Industry vendors, dealers and manufacturers..have a job/position to fill? Post it here for FREE!!
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I'm Available for Hire!
Post here when you're looking for a new job. Be sure to say enough about yourself to get you noticed and consider linking to your LinkedIn Profile.
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Are you my next vendor?
Sometimes we get hounded so much that we stop paying attention to those companies we’ve never heard of. This is a place to give them a moment. Maybe we can figure out if they’re worth a look.
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