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  1. Jewanski

    Online Shopping to Online Buying

    About 3 years ago I tried to streamline an online sales process for customers to select, negotiate, finance and trade, and ultimately purchase a vehicle without ever stepping foot in the dealership. Even though it didn't work out, remnants of the process remain in one form or another on our...
  2. Jewanski

    Turnover- and that one dirty word we never say!!!

    I'm curious what thoughts are so I'm posting this in off topic. While dealership turnover has increased, and many dealers find salespeople in short supply- is anyone brave enough to look in the mirror and say "pack"? I'm just curious so I'll give you an example. Let's say dealership A averages...
  3. Jewanski

    Its Roadshow Season!!!!

    The ides of February are upon us, and all through the midwest, roadshow guys are traveling America to help good, honest, red blooded citizens get some lower payments! Anyone have any thoughts on standard staffed events and how it effects traffic longterm and short for stores that rely heavily on...
  4. Jewanski

    "TRUE" Closing Ratio?

    So, I've spent a lot of time on here in the last 2 years honing my skills as an Internet "Director" (glorifyed salesperson/lot attendant/ resident IT guy.) I've seen a lot of threads about numerous aspects of reporting, and accurate reporting data. The general consensus is that there is no...
  5. Jewanski

    Rookie ISM in need of a little advice

    I work in a small market dealership. When I first started working here, we didn't have much of an internet sales department. I've been in the business for almost three years, and early 2012, I got tapped to take over our internet sales department. I went to work, and with the help of my GM ($$$)...