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What Percent of Outbound BDC Calls Lead To Voicemail?
After analyzing over 25,000 calls across several rooftops from May from our AI BDC platform, we uncovered something interesting… Inbound calls were nearly flawless. Out of 4,164 calls from shoppers, only two went to voicemail. That’s 99.95% answered in real-time, and 16% converted to...- BDC AI
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- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
