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automotive industry

  1. emilykeenan

    REV #069: Your Star Rating Won't Tell You If You're in Trouble

    Hey, Emily here. I’m breaking the R-E-V format today because I feel this story deserves its own narrative. Melissa Terrell, Widewail’s recently hired COO (formerly Dealerware), is fantastic, and her commentary in the videos is a must-watch. Three weeks back, the FTC put out a release with the...
  2. emilykeenan

    REV #063: The Reputation Math of Dealership Fraud

    Welcome to the REV. A weekly briefing on what the Auto industry can learn about customer experience from millions of Google reviews. Every Thursday, we Rank, Explore & Visualize automotive reputation & sentiment data. Our latest research report analyzes 5.5M Google Reviews from 18,000 U.S...
  3. emilykeenan

    REV #060 — Carvana Can Sell the Car. Can It Manage the Customer?

    Welcome to the REV. A weekly briefing on what the Auto industry can learn about customer experience from millions of Google reviews. Every Thursday, we Rank, Explore & Visualize automotive reputation & sentiment data. Our latest research report analyzes 5.5M Google Reviews from 18,000 U.S...
  4. SteveeAnders79

    PR & News The 20 Best Selling Cars and Trucks in the U.S.A.

    Hello all! People in the US don't seem to care about fuel effciency that much. So now there are only 5 sedans in the 2018 top 20. It makes me wonder, how many of them will be included in the 2019 top 20? Three? Two? One? Zero? Source
  5. krosychuk

    Today's Auto Industry from a Sales Perspective?

    Good news: Demand for new vehicles is extremely strong. J.D. Power expects 2015 sales to ring in at 14.2M units, which reflects another year of growth and an increase of 600,000 units over last year. Not so good news: Next year, the growth will only be one third of what the industry achieved...
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