#bestpractices

  1. Chris Vitale

    What I’ve learned as a vendor: About Dealer GM’s (Part Two)

    A dealer is only as good as its GM. A bad GM can wreak havoc on your dealership's success. In the last two years, it’s been a wild ride. And for some GM’s a wild joy ride of selling over sticker, forgoing training, and worse - falling back into bad habits. Habits like not following up with...
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