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crm tools

  1. Dhruven

    What Is a Call Monitoring Tool and How Are Sales Teams Using It?

    I’m trying to understand how sales teams are currently using call monitoring tools in their day-to-day work. When you hear “call monitoring tool,” what does it mean to you? Is it mainly used to: Track incoming and outgoing calls? Monitor missed calls and follow-ups? Measure individual sales...
  2. Dhruven

    Best Sales CRM for a [small/independent] dealership - what's actually working for you?

    I’ve been researching a few sales CRM and dealership sales tools recently because I wanted to understand what works best for smaller and independent dealerships. Some of the names that kept coming up were VinSolutions, DealerSocket, DriveCentric, and eLeads. I also came across Callyzer, which...
  3. Brian Michael West

    I'm Writing A Blog About CRMs - Who wants to be quoted and get a link back?

    What CRM are you currently using at your dealership, and what’s your honest opinion of it? We’re seeing a lot of movement in the CRM space lately, with dealers switching platforms, stacking tools, or sticking with what they’ve always used just because “that’s what we’ve always had.” I'm working...
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